IMI Introduces Competency Criteria for E-Mediators

The IMI ISC Online Dispute Resolution Task Force of the IMI Independent Standards Commission (ISC) has designed Criteria for programs qualifying competent e-Mediators to establish a professional and technical basis for enabling disputing parties to identify professionals competent and experienced in e-mediation.

The integration of information and communication technology (ICT) into mediation introduced a need to identify specific recognized competencies vital for mediators practicing with ICT. The term e-Mediation is used for ease of reference and means the application of any information and communication technology (ICT) to the process of mediation online or via any other technology.

The aim of the IMI Competency Certification in E-Mediation is to users to make informed decisions while choosing and appointing e-mediators for negotiations and Dispute Resolution (DR). It will also help competent and experienced e-mediators promote their ICT advanced services.

The IMI Independent Standards Commission (ISC) set up this special Task Force consisting of thought-leaders and outstanding practitioners in E-Mediation, and this launch follows a series of deliberations by the Task Force over the past few years.

The e-mediation criteria, ODR Task Force and all related materials are posted at:

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