Experience Qualification Path
Category 2: SKWM-CSMC
Mediation Locations
Mediation languages
Current position and background
International Negotiations UN-Consulting, Mediation-Coaching & Training
MEDIA PEACE BUILDING-Lynch/ Galtung- Fragile States
Team building, Workplace Conflict Resolution & Communications

Gender oriented poverty reduction consultant. Education and Justice.
Humanitarian Coordinator, Manager in Peace Building Projects,
Counseling in Communications Strategies
Professional Journalist, Conflict transformation & Peace building expert.
International accredited mediator & peace negotiator
Worked for ICRC, MSF, SDC, UNDP
In Mozambique, ex-Bosnia, Rwanda, Mali, Sri Lanka, Cambodia & South Africa.
Swiss Charge d’Affaires & Head Development Cooperation in Rwanda (1997-01)
Coordinated UNOCHA “Interagency Humanitarian Appeal” Guinea-Conakry
Published book Rwanda’s reconciliation process available on Amazon
Senior project manager Washington DC for IMTD, Institute multi-track diplomacy
Trainer Geneva CASIN-Centre for International Negotiations.
Country representative Ivory Coast for INTERNEWS: reliable information in conflict zones. Democratization & Decentralization, preparation of the elections
Training given in Ivory Coast to 15 newspapers to political journalists as Media Peace building journalism for transitional governments (Method J.Galtung).
Lead in Abidjan at American Embassy workshops on Gender & Economic development.
Evaluations Post-conflict projects UNDP for DRC, Afghanistan & Sierra Leone.
Main mediation practice areas
Areas of specialization:
•I am specialized in commercial mediation between small companies.
•Media Peace Building (mediation in reporting skills between the journalist and his editorial line and mediation for Press and Media’s conflict.)
•Social Mediation for neighborhood and community as well as NGOs disputes.
•Workplace mediation for mobbing or management conflicts inside a company.
•Intercultural mediation for couples of different culture and religion.
•Supervision of mediation for mediators, with the CEDR frame.
•Promotion of mediation and explaining what it is.
•Preparation of a DVD for 2009 ( scenario and explanation of a mediation process).

Mediation experience
I divide my time as an active mediator between commercial mediation in Geneva, London and Paris and international training in mediation and conflict resolution skills for the UN, the EU and the ministries of justice, rehabilitation and reconciliation in developing and post-conflict countries.

1. I have been leading 17 mediations (9 commercial and 8 community / social in 2007-2008 and 3 as a co-mediator.)
2. I have worked in the Mediation and Negotiation for the Peace Process in Ivory Coast in 2006-2007
3. I have lead several important mediations in AFrica and given conferences on Media Peace Building and training journalists throughout the world for a Peace Building Reporting Approach in 2008
4. I am a mediator in the area of the MEDIA and the REPORTING for journalists / commercial press
Description of mediation style
I apply quite strictly the CEDR framework of mediation with caucus and integrate the transformative/collaborative mediation standards with my non-violent communications/ PNL degree and the 5 steps towards the settlement. I spend a lot of time on the expression of the emotions and feelings then an extended time with the options and leave usually a certain time between the fourth and the fifth phase - often a couple of days in order for the parties in conflict to be able to think and consult their experts. I do not interfere or offer solutions or answers unless I am clearly asked to give my opinion and even then... I do not give it - I give hints.
My principle is really to let the parties in conflict find their own solutions even if it takes time and even I have of course a lot of ideas for them!!! Commercial partners appreciate my way of rephrasing their thoughts and finding with them their solution, without saying in advance what should be done or not... I am never trying to fix the problem! I listen... and hear what is not said...
Code of professional conduct
IMI Code of Professional Conduct.
I also signed the code of conduct of CEDR London and apply it.
I have been sworn in as an Official Meditor for the State of Geneva and apply total confidentiality
I have been recognized by the UN as being a neutral negotiator enhancing the dialogue between enemies without showing preferences!
This was the case for negotiations between the Touaregs in Mali ( from Timbouctou) and the Malian Government ( from Bamako).
I have regular exchanges with colleagues in supervision to ensure a total impartial behaviour and analyze my mediations as thoroughly as I can in order to ensure a real fair, non manipulative and non judgemental behaviour.
Complaint process
IMI Professional Conduct Assessment Process

Professional indemnity insurance
Zurich assurances protection juridique
10.000 CHF

Feedback Digest
Reviewer: Mr. Schneider V. Michael ( mschneidervocke@gmail.com )
Latest Update: 2017-08-19 08:05:25

This Feedback Digest for Brigitte Irene Kehrer is based on 20 feedbacks received from participants in mediations, submitted in 2016-2017.

The feed-back was based on :

• 10 mediations given for commercial disputes in Europe and Switzerland
• 3 community mediations, neighborhood and work groups, in France and Switzerland
• 5 international mediations for peace building, civil society and military forces
1. Held in Mali, northern armed forces coordination
2. Tunisia, ( construction )
3. Marocco, ( twice) oil mediation,
4. Bangkok ethnic minorities mediation (Karen refugees)
• Several Mediations in and for a catholic cloister and conflict prevention classes
• 2 intercultural family mediations and adoption issues

The average duration of the mediations conducted has been several days, over a month, divided mostly in half days, over two to three weeks.

For the commercial mediations:

Parties have liked the very perseverant non judgmental way the mediation was held. With the capacity to really help each party to express exactly what he or she wanted to say. Giving time to understand the other side was as well very much appreciated.
The mediator used the five steps paying attention that everything that had to be said concerning feelings and needs was being heard by themselves and the other.

For the community mediations :

Parties were first surprised to be talking to the mediator and not to each other, they said it gave them some latitude to better ponder about was being said.
Groups of people in a mediation could exchange and compare views about how they perceived the conflict.

For the international mediations:

Brigitte Kehrer has worked in peace building and mediation in conflict zones with the United Nations and the pool for experts for peace of the Swiss Foreign Affairs.
1. In Mali with two other mediators, coordination and mediation for the Northern presence in the desert and identification tools for Daech among the population
2. In Tunisia with construction problems linked to authorizations and procedures for people who do not possess the papers as owners of their land and which to build their house, in accordance with the law.
3. In Morocco twice one week of mediation with two other mediators for oil extraction in the South and ethnic problems between Arabic people and Berber origin people.
4. In Bangkok for the Mediation Support Unit of the UN for the Karen refugees: mediation between the government and the refugee instances.
5. In a catholic abbey in Switzerland one eek of mediation and conflict prevention and mediation rules for a better living together. ( it was very very interesting because there were only monks and I am a woman… and they trusted me ! )

For the intercultural family mediations:

Both mediations were linked with adoption of foreign children issues and different origins of both the parents from the adopted child.
Mediations brought through my registration in the State of Geneva of intercultural problems.
One mediation succeeded the other; the lady left because could not stand to envisage losing her child s she wanted divorce.

Brigitte Kehrer gave as well two years mediation training to the public administration employees in Canton the Vaud in Switzerland, as well as Mediation Studio training for the future mediators at the HES university of Geneva.

Clients like her sense of acuity and listening, her great experience of different countries and customs on earth and when necessary her capacity to bring a touch of humor without making the parties not feel understood in their sufferings. She is known as very human and kind and right down to the point. But as well capable of saying that things look not so easy for people not wanting to put themselves to the negotiation table.

Professional affiliations
CEDR London
CSMC - Swiss Chamber of Commercial Mediation
MBB - Mediators Beyond Borders
Groupe Pro Mediation - Geneva
WIPO - Geneva
CMAP Center for Mediation - Paris
State of Geneva
ICRC - International Comittee of the Red Cross
Systemic Peace Building, Conflict Transformation & Post-war recovery and reconciliation Certificate UN- Romania CLUJ
Strategic Intervention Conflict Coaching Diploma Robbins-Madanes, San Diego
Fee rate
I ask for 250.- CHF per hour ( = Around 225 Dollars/ around 215 Euros )
Contact details for references/recommendations
Bill Marsh, GB - Mediator
Rory Mc Millan, GB - Mediator
Birgit Sambeth Glasner, CH
David Bernstein, US/ CH
Noa Zanolli-Davenport, US/ CH
Ambassador John Mc Donald, Washington DC
Kathleen Cravero- Kristofferson, Director - BCPR-UNDP
Dr. Beat Schweizer, ICRC, Director of Operations, CH
Mediation education and training
Oregon-Portland-US: Process Communications and Mediation
ICRC: Negotiations, Protection and Detention
UN: Human Rights and Advocay ( OCHA)
M. Rosenberg: 4 years NVC/ USA
E-University: J. Galtung: Transcend: Peace Building and Transformation
Geneva and CMAP: Training in mediation for penal and civil cases
NLP: Degree in San Diego-California about Neuro-Linguistic Programming/Beliefs
Media - Peace Building and Peace Reporting: UNESCO Paris and Jack Lynch London
CEDR London: Commercial Mediation
Negotiation: Jeff Krivis- Pepperdine University: Improvisational Mediation and Negotiations
Mediation teaching and mentoring
Kennedy Center for Human Rights - Washington DC: mediation
IMTD: Institute for Multi-Track Diplomacy - Washington DC: negotiation and mediation
CASIN Geneva: International center for applied strategies in Negotiations
ICRC: International Red Cross - Diessemination and Mediation for IHL - International Humanitarian Law
American Embassy: Ivory Coast: Mediation and Peace Negotiations for preparation of elections
Newspapers: Training for political journalists in CH-BE-FR-and post conflict countries in Africa
NGO's and Institutions: Peace Reporting versus War reporting how to mediate?
Conferences and Seminars for Human Rights, Advocacy and Mediation skills
Training in commercial mediation for HR in international companies in Geneva
Training in commercial mediation for outplacement companies.

Mediation publications
on Amazon
Several publications on Good Governance, Decentralization, Peace Talks in AFrica-
( see my website www.songlines.ch)
Book on Rwanda's reconciliation process: "Rwanda: Work of God, Work of Evil" - 2002, available on Amazon at http://www.amazon.com/Rwanda-Work-God-Evil/dp/0975908219
Book on Conflict Resolution to be published mid 2009
Review on Media-Peace Building


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