IMI Chair - Deborah Masucci

Deborah Masucci most recently was Head of American International Group Inc.’s (AIG) Dispute Resolution Program.

She was recruited to AIG in 2003 to establish its Office of Dispute Resolution in the Litigation Management Division where she was responsible for the strategic use of alternative dispute resolution (ADR) and increasing the effective methods of appropriate dispute resolution used within the Claims Organization. She also was responsible for the role out and implementation of the Company’s employment Dispute Resolution Program.

In June 2005, the AIG Companies were honored by Dispute Resolution Services of Los Angeles with the Corporate Achievement Award for establishment of the Office of Dispute Resolution. In June 2011, Deborah was honored by the Association for Conflict Resolution, Greater New York Chapter with its ADR Achievement Award.

Deborah is an expert in the subject of ADR with over thirty years’ experience in promoting and effectively using ADR as an educator, corporate user, ADR Provider, and administrator. She is a published author on ADR issues and frequently speaks on the topic at legal and bar association meetings.



Deborah delivered the inaugural L. Randolph Lowry Lecture at the Southern California Mediators’ Association Annual Meeting in November, 2005. The lecture was entitled ‘The Absolute Mediator”. She also delivered the Stephen Weiss Memorial Lecture at Parsons The New School for Design in February 2006. The lecture was entitled “Successful Negotiation: How Gender and Cultural Differences Affect the Negotiation Process”. 

Prior to joining Chartis, she was associated with JAMS- “The Resolution Experts” from 1999 to November 2003 where she started as Vice-President for their East Central Region and also was responsible for the creation and execution of the professional development and training plan for panelists and associates nationwide. For 17 years prior to her association with JAMS, she was Vice President and Director of the Dispute Resolution Department for the National Association of Securities Dealers (now FINRA). As head of the Dispute Resolution Program she was responsible for the administration of securities arbitration and mediation cases nationwide. 

Ms. Masucci has extensive experience as an adjunct or visiting law professor teaching numerous courses and programs including: a Mediation Clinic at New York Law School in the Fall 2004; Director of the Securities Arbitration Clinic at Brooklyn Law School during the 2003-4 academic year; Securities and Market Regulation seminar at Brooklyn Law School from 1998 to 2002; and she taught a segment in Securities Arbitration for the ADR Certificate Program at Hamline Law School’s Dispute Resolution Institute. 

Ms. Masucci is a member of the Board of Editors for the Securities Arbitration Commentator and the Journal of Investment Compliance. 

She is former Chair of the American Bar Association’s (ABA) Dispute Resolution Section with over 9,000 members worldwide. She is a Board member for Access ADR. She is a member of the International Arbitration Club of New York.

She is former Chair of the Arbitration Committee and former member of the Executive Committee for the New York City Bar Association. She also served on the New York State Bar Association’s Task Force on the Future of the Legal Profession. 

EDUCATION: 
J. D. New York Law School 
B. A. Economics, Manhattanville College.

 

 

 

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