How to register as an IMI Qualified Mediator (Full Guide for individuals and organisations)

Self-Registration as IMI Qualified

Self-Registration is the route graduates use to apply to become IMI Qualified on their own, without their RMTP submitting them as part of a cohort. The graduate is responsible for all associated costs.

Summary of the process

1. The graduate submits their information, credentials, and account details through the Self-Registration form. This creates an incomplete IMI Qualified account.
2. The IMI Qualified team reviews the application against the eligibility requirements above. The account remains inaccessible until approved.
3. Once approved, the graduate logs in and purchases the IMI Qualified Mediator subscription to activate their listing.

Ready to apply? Access the form here: IMI Qualified Self-Registration form.

After approval: completing registration by payment

Once approved, the graduate receives an email confirming approval, with instructions to complete registration. The account can now be accessed, but it will not appear on the IMI Qualified Mediators directory until the sign-up fee and first-year annual listing subscription have been purchased.

All IMI Qualified Mediators must purchase the annual subscription product and renew it every year to remain listed. Non-renewal results in delisting.

Step-by-step: paying and activating

1. Go to imimediation.org/login.

2. Log in using the email address used at registration, and your password.

3. Go to the product page: IMI Qualified Profile – Annual Subscription.

4. Add the product to the cart.

5. Go to checkout and complete the purchase.

Once payment is complete, the account becomes active and visible on the IMI Qualified Mediators directory.

Questions?

For any part of the registration process, contact the IMI Qualified team at qualify@imimediation.org.

Fees, VAT and Payment

Current fees

The regular annual listing fee is €75 (VAT exclusive, if applicable), and first-time registration also incurs a one-time sign-up fee of the same amount — so a graduate paying in full pays roughly €150 in year one, and €75 each year after. Prices are shown in other currencies at checkout based on live exchange rates (for example, shown as USD$91.66 at the time of writing). (Editor note: confirm whether EUR or another currency should be quoted as the canonical figure on the published page.)

DEI Policy discount

IMI’s Diversity, Equity and Inclusion (DEI) Policy applies three fee levels: the regular fee, a 25% discount, or a 50% discount, depending on the mediator’s billing country.

• The system automatically checks DEI eligibility once a billing address is entered at checkout — no separate application is needed.
• Mediators can also check eligibility in advance using IMI’s DEI Policy eligibility guide.
• The DEI discount applies regardless of registration route — Self-Registration, or Joint Cohort Registration with or without RMTP payment.

VAT and tax exemption

IMI is a Netherlands-registered foundation and must charge 21% Dutch VAT to consumers (non-business customers) by default.

• EU business customers: enter a valid VAT number at checkout. It is validated automatically via the EU’s VIES system. Without a valid VAT number, an EU customer is treated as a consumer and charged VAT.
• Non-EU business customers (e.g., a law firm, sole proprietorship, or other registered entity): enter your Tax Identification Number (TIN) and self-attest as a business customer to remove VAT from the order.
• Providing tax information is optional — it’s only needed if you want to claim the exemption.

Methods of payment

Payments can be made by credit card, PayPal, or bank transfer. Card and PayPal payments are confirmed immediately; bank transfers typically take a few working days to arrive and are manually confirmed by the IMI team once received. Note that some payment options may carry additional processing charges from the provider.

See our Methods of Payment page for more.

Renewal and Delisting

The annual listing fee is due every year to remain listed as an IMI Qualified Mediator (unless waived for a first year via Joint Cohort Registration). Non-payment within the applicable renewal window results in delisting.

To be reinstated after delisting, contact certify@imimediation.org. Reinstatement is treated as a new application, meaning both the one-time sign-up fee and the annual listing fee must be paid again.

Troubleshooting

If you run into problems submitting a form or completing checkout:

• Clear your browser cache, or try the form in an incognito/private window or a different browser.
• If a coupon code doesn’t work, remember codes do not expire — contact qualify@imimediation.org with your order number, purchase date, and the code you tried to use.
• Make sure you’re logging into the correct account: the annual subscription product requires the individual’s own IMI Qualified account (current, incomplete, or previously listed).
• If you have more than one registered account (for example, under two different email addresses), check you are logging into the one that is actually recognised as your active IMI Qualified account 

Supporting Newly Qualified Graduates with Profile Completion

Once an account is created — whether through Self-Registration or Joint Cohort Registration — the graduate should pay particular attention to:

• uploading a profile photo;
• adding active locations;
• adding working languages;
• completing all required profile information;

Login and Support

Passwords can be reset through the IMI password reset page.

For any questions about submitting graduates, updating profiles, adding feedback, or organisation access, please contact qualify@imimediation.org.