We use and recommend zoom because it has some features you really need as a mediator.
The ability to put parties into the waiting room or breakout rooms for private conversations or shuttle mediation
The ability to provide a meeting link
A meeting number rather than a system that exposes parties email addresses
We’re also working with an Australian Company http://www.familyproperty.com.au who have a software solution for property settlement mediation which is much better than excel which is our other alternative. Legal tech is the way to go for more complex matters.
We use an online risk assessment tool (DOORS) which helps with risk assessment for family law mediation by pre-screening and identifying risk factors
We’re also starting to use MODRON which is a mediation case management tool which is excellent for commercial mediation with a built-in video tool
