Inter-Cultural Pilot Program - Participants

September 2011, Brisbane


Carol Bowen - Australia
Niccoletta Ciffolilli - Australia
Brydget Barker-Hudson - Australia
Deborah Clapshaw - New Zealand
Justine Davis - Australia
Carole Grace - Australia
Phillip Hart - Australia
Fiona Hollier - Australia
Graeme Neate - Australia
Lorraine Lopich - Australia
John McGruther - Australia
Franca Petrone - Australia
Carol Powell - New Zealand
Anna Quinn - New Zealand
John Sautelle - Australia
Jennifer Scott - Australia
Nhi Tran - Australia
Julie Walker - Australia
Nadja Alexander - Australia/Hong Kong



Ms Carol Bowen
Carol Bowen photoCarol Bowen is a Nationally Accredited Mediator, Conflict Coach and Group Facilitator working for the Australian Defence Organisation.

Additionally; Carol provides advice toCommanders, Managers and other Defence Force Personnel on the management of unacceptable behaviour complaints and workplace conflict; as well as conflict management advice and training. Carol provides training in Negotiation and Communication skills and number of training workshops in conflict resolution skills. 

Carol spent 25 years in the Australian Regular Army prior to becoming an accredited ADR Practitioner so she has a very well developed knowledge of the organisation, it’s history and culture. 


Brydget Barker-Hudson 
LLB, BSc., NMAS, FRDP, D.Int Comm Arb; Member - IAMA, LEADR, CIArb;Brydget Barker-Hudson photo
Med+Arb QLS, Acc. Mediator - Qld Supreme + District Courts, PNG.

Brydget actively practices across the range of Appropriate Dispute Resolution (ADR) having conducted over 1500 mediations, 50 arbitrations, 20 adjudications and managed to resolution over 600  matters using the combined medarb process.  
In 2010, she was appointed International Expert in ADR to the National Court of PNG by the International Finance Corporation  (World Bank Group) to work with the court to develop court-annexed ADR, primarily mediation.  
Brydget lived in PNG for 12 years, worked throughout the country and speaks fluent pidgin. She has undertaken assignments in Japan, Middle East, Holland, India, UK and Vanuatu.  She is particularly skilled working in cross-cultural situations especially with people for whom English is not their first language and in using interpreters and tele / video conferencing.

MEDIATION - mining, building and construction, commercial, workplace, compensation, land, planning, health, Registered Family Dispute Resolution Practitioner (1003413)
ARBITRATION – construction, building, development, insurance, commercial.
ADJUDICATION - construction, building and related matters  ( Qld J1087549)
Details of qualifications, appointments and affiliations available on request.


Deborah Clapshaw
Deb Clapshaw photoDeborah Clapshaw is a barrister working exclusively as a mediator in commercial and interpersonal disputes since 1994. She mediates in most dispute contexts including commercial, construction, family, property and employment. She previously worked as a lawyer in both New Zealand and Hong Kong. She taught Mediation and Dispute Resolution at Auckland University Law School for 10 years and sat as a member of the Human Rights Review Tribunal from 2003 until 2010. She is an Invited Fellow of the International Academy of Mediators, a member of the Advanced Panel and past Chair of LEADR NZ and a Fellow, Disciplinary Tribunal and Mediation Panel member of AMINZ. 


Phillip HartPhillip Hart PhotoPhillip Hart helps large groups of people have constructive conversations about contentious issues. He has many years’ experience in a wide rangeof contexts in the private, public and non-government sectors in: communicating more effectively; helping people get the most from difficult negotiations; resolving issues that have arisen amongst staff and clients.

His previous conference presentations include such topics as: Conflict specialists and public confrontations, Connecting with a hostile audience and Riding the tiger: resolving complex many-party issues.


Lorraine Lopich

Lorraine Lopich photoLawyer - Admitted to practice as a solicitor and barrister of the Supreme Court of NSW, 1992 and .as a solicitor; High Court of Australia and the Federal Court of Australia, 1993. Registered Family Dispute Resolution Practitioner; No. R1003816 and FDRP supervisor; Accredited Family Law Arbitrator; Nationally Accredited Mediator, Law Society of NSW & LEADR.

Trainer - Collaborative Law, Mediation, Family Dispute Resolution.

Author: Australian Family Law:  Sections; Collaborative Law, Alternative Dispute Resolution, Family Relationship Centres published by Lexis/Nexis. Papers on collaborative family law practice published by dispute resolution associations including LEADR and ADRB;

Current Areas of Practice: Collaborative law, Mediation, Conciliation family dispute resolution and mediation. – litigation intervention, property and early intervention panels, Family Law Division, Family Dispute Resolution Unit, Legal Aid NSW.
Member of the Shellharbour City Council Conduct Review Committee. Panel mediator for the Law Society of NSW; 

Trainer  - collaborative law, mediation, Family Dispute Resolution. 
Training experience:-

• Professional development unit, School of Law University of Wollongong;
• collaborative law for the Professional Development Unit: LAW, UTS Sydney;
• the Law Institute of Victoria; 
• CLE Masters Family Law;
• LexisNexis
• Family Pathways Networks, Dispute Resolution Associations, Family Relationship Centres and for community based organisations throughout Australia including, Sydney, Brisbane, Perth, Melbourne, Sunshine Coast, Wollongong, Nowra.  Also overseas in California USA and Ireland.
• Private legal practices.


john McGruther photo

John McGruther
Highly experienced and Nationally Accredited Mediator on many Panels throughout Australia. Arbitrator, Neutral Evaluator and Independent Expert including appointed by the Court and various Law Societies.

Business Law Specialist. Code of Conduct Commissioner (Cricket NSW). Solicitor and Barrister in several jurisdictions throughout Australia/internationally.

Franca Petrone

 Franca Petrone photoMBA(Adel),LLB(Hons)(Adel), GDLP (SAIT), Graduate Certificate International  Trade Law (Turin), Accredited Mediator (LEADR Advanced and  under the NMAS), Cinergy Conflict Coach.

Franca Petrone is a dispute management consultant, mediator and conflict coach. She delivers training in negotiation, conflict management, mediation and communication for a number of organizations.  She is accredited under the National Mediator Accreditation System and is a founding director of the Mediator Standards Board, which implements and reviews the Australian National Mediator Approval and Practice Standards.  She is also on the Accreditation Committee of LEADR.

Franca’s experience includes performing as a Regional Advisor to the Australian Public Service Commission (SA and NT) and a conciliator for the Financial Services Complaints Resolution Scheme for many years. She provides External Senior Case Officer services to the Child Support Agency and mediates in areas ranging from commercial, workplace, compensation and family matters to facilitation of matters involving allegations of abuse for the Catholic and Anglican Churches.  She has provided consultancy and mentoring services to many organizations including the Department of Defence, ATO, Workcover, the Industrial Relations Commission (SA), Universities and other tertiary education providers, schools, hospitals, prisons, community mediation centres, the Department of Family and Community Services, and the South Australian Health and Community Services Complaints Commission.


Carol Powell
Carol works as a professional mediator, facilitator and trainer.Carol Powell photo

She designs and presents workshops in managing conflict, change and communication for LEADR and a number of private clients including, in recent times, the Ministry of Justice, the Department of Building & Housing, YWCA, the University of Auckland and the Electricity and Gas Commissioner.

Carol has been mediating for nearly 20 years and has mediated a wide range of disputes. She sits on a number of panels including Weathertight Homes Resolution Service, Health & Disability Commissioner, Domain Name Commissioner and Family Court – Lawyer to Assist with Mediation Panel. Carol has a special interest in the cultural elements of disputes.

Carol is a specialist in Conflict Management including dispute system design; drafting dispute resolution clauses; advising clients on appropriate methods of dispute resolution. 

Carol is a director of LEADR and a director of LEADR NZ (including four years as chair).  She holds an appointment to the LEADR Accreditation Committee. Carol is a member of the Independent Standards Commission (ISC) of the International Mediation Institute (IMI).


Anna Quinn
Anna Quinn photoAnna is a leading trainer in dispute resolution in New Zealand and Vice Chair of the LEADR NZ Board.  

She has trained at or designed hundreds of workshops on dispute resolution on topics including communication, negotiation, facilitation, mediation and restorative justice. In addition to lecturing in dispute resolution at Auckland University Law School for several years, Anna regularly mentors mediators and is a member of the LEADR NZ accreditation panel.  She has set up and implemented re-certification/supervision programmes in NZ for the WHRS and NY (for a Community Mediation Programme). 

Anna also has extensive experience mediating claims involving community to commercial issues.


John SautelleJohn Sautelle photo
Facilitator, trainer, executive coach and nationally accredited mediator - John is Managing Director of Exceptional People, a specialistorganisational development firm he co-founded in 2003.

In a previous life, as Managing Partner of Sautelle White Lawyers for 20 years, John acquired leadership skills the hard way – learning from mistakes and applying the “fail fast and fail often” principle! Fuelled by his thirst for learning and a deep interest in human behaviour, John works with senior leaders and their teams, in Australia and internationally, to build personal and organisational resilience.

John believes in workplaces where individuals have a strong sense of purpose and meaning – a place where they can learn from conflict, grow, produce results and make a positive contribution. 


Jennifer Scott
Jennifer Scott photoArbitrator - Mediator
Jennifer has been a  lawyer for 30 years specialising in dispute resolution, environmental planning and commercial law.

Jennifer spent 14 years with the  Australian Defence Force Specialist Reserve. She also worked as an advisor to the Leader of the Government in the Senate and Minister for Environment. In this role she provided advice on climate change, pollution, mining and business issues.

Since 2005 Jennifer has worked exclusively in conflict management, providing ADR training, arbitration & mediation services to industry & government. She is currently working on a program to  train community leaders in peace building.


Nhi TranNhi Tran photo
Bachelor of Economics; Bachelor of Arts - Community Development; Graduate Diploma in Family Law Mediation; National Accredited Mediator,National Accredited Family Dispute Resolution Practitioner.

Full time Mediator since 2000; Practicing Family Law mediation, Parents/Adolescents mediation and Workplace mediation; Providing clinical supervision for Family Dispute Resolution Practitioners; Coaching Mediation Workshops for LEADR & other Training Institutes since 2003; Experienced Mediator in working with Anglo Australian as well as clients from culturally and linguistically diverse backgrounds; Conducting mediation in Vietnamese and Chinese(Cantonese and Mandarin).

Julie Walker
Julie Walker photoM.Ed (T&D), B.Soc.Wk, B.A, MLEADR, MAASW, NMAS

Julie has been mediating for the past 22 years, with extensive experience with workplace, family and community issues.  In addition she has been a coach on numerous mediation training courses with Bond University (since 1995), Southern Cross University Law School, LEADR and James Cook University Dispute Resolution Centre. Julie has co-facilitated mediation training programs for LEADR and provided Manager as Mediator training programs in workplaces in the Northern Territory and Queensland.

Julie was the first Australian to be accredited as a trainer in the CINERGY model of Conflict Coaching, in 2006, and has since facilitated over 60 programs throughout Australia. In 2010 Julie was amongst a small group of Australian mediators to be granted accreditation as a mediator in Papua New Guinea.


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