Inter-Cultural Pilot Program - Participants

August 2011, Paris


Stephen Barker - United Kingdom
Joe Behan - Ireland
Ruth Behan - Ireland
François Bogacz - Portugal/France/United States
Greg Bond - United Kingdom/Germany
James Bridgeman - Ireland
Helena de Backer - Belgium
Giovanni De Berti - Italy
Jane M. Cooksey - United Kingdom
Constantin-Adi Gavrila - Romania
Ana Maia Goncalves - Portugal/United States
Yvonne Gongoli - Germany/Kosovo
Jane Gunn - United Kingdom
Lawrence Kershen QC - United Kingdom
Suzana Kolesar - Croatia
Antonia Marsaglia - Italy
Ian Marsh - United Kingdom
Charles Middleton Smith - United Kingdom
Vivien Pengel-Calmez - Netherlands
Jane Player - United Kingdom
Michael Schneider Vocke - Spain/Germany
James South - United Kingdom
Tsisana Shamlikashvili - Russia/Georgia
Srdan Simac - Croatia
Adjoa Tamakloe - United Kingdom/Ghana
Mladen Vukmir - Croatia




Stephen Barker

Stephen is a solicitor and mediator with over 20 years experience acting for a broad base of commercial clients. He was previously a commercial litigation partner in international law firms Eversheds and Reed Smith.  Stephen now spends most of his working life as a commercial mediator, and also works as a dispute resolution adviser. Stephen began acting as advocate in mediations in the mid 1990s and since 2001, when he became accredited as a mediator by CEDR, he has regularly mediated disputes both as lead and as co-mediator. He is a member of the CEDR Solve panel, Association of Midlands Mediators panel and the LawWorks Pro-Bono panel.


Joe Behan 

Joe Behan is an independent ADR Practitioner and Tutor having extensive
experience as a Mediator, Conciliator and Arbitrator. 

For further details please visit:
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Ruth Behan
Ruth Behan is an experienced Mediator, Tutor, Psychotherapist and Business Woman operating in Ireland.  

For further details please visit our website:

IMI Certified Mediator Profile:


François Bogacz
Francois Bogacz photoFrançois serves as a Mediator in international and domestic matters includingcommercial, civil and employment disputes. He´s a co-founder of Convirgente, the first Conflict management consulting company in Portugal.

He has over 20 years of experience as business executive in Dutch, Japanese, American and French companies.

BUSINESS: GM of Microsoft Network in France, VP of high-growth Internet consulting company in France. Experience in marketing and commercial matters; transactions including mergers and acquisitions, contracts, retail and wholesale distribution; product development and marketing agreements; shareholder agreements, joint ventures, and strategic relationships.

TECHNOLOGY: Experience in technology and software development; Internet services, operator and customer services; web site development agreements.

EMPLOYMENT: Extensive management experience of multi-cultural and multi-competency teams.

François is proud to say he is also a fiction writer getting his inspiration from the human cultural and spiritual diversity. He lives in Lisbon with his wife and their two children.

IMI Certified Mediator Profile


Dr. Greg Bond
Greg Bond photoDr. Greg Bond was born in the UK in 1963 and has lived in Germany for twenty years. He teaches communication, crosscultural communication, negotiation and mediation at the Technical University of Wildau, Berlin, Germany. He also works freelance as a trainer, mediator, moderator and translator.

He took the master’s in mediation at the Europe University Viadrina Frankfurt / Oder, Germany, in 2010-11, writing his thesis on crosscultural mediation at the International Chamber of Commerce International Mediation Competition in Paris.



James Bridgeman
James Bridgeman, Barrister at Law, FCIArb, Chartered Arbitrator, is a practicing barrister, arbitrator and mediator.James Bridgeman Photo Called to the Bar of Ireland in 1989 and to the Bar of England and Wales (Middle Temple 2010).

He is in general practice as a barrister in the courts of Ireland and a member of Lamb Chambers (London) with a special interest in arbitration, ADR, commercial law and intellectual property disputes.

He has acted as arbitrator and tribunal member, as chair and sole panelist in over 200 arbitrations, tribunals and administrative proceedings. He has been invited to join the panels of arbitrators and neutrals of the World Intellectual Property Organisation, National Arbitration Forum (USA), the Czech Arbitration Centre, Hong Kong International Arbitration Centre (domain name panels) and Nominet UK. He has acted as mediator in a number of disputes by appointment of parties and by appointment of the World Intellectual Property Organisation (Geneva).

He practices as advocate and advisor for parties engaged in arbitration and other forms of alternative dispute resolution in Ireland, the United Kingdom and other European jurisdictions.

Full profile available at:

Helena de Backer 

Helena de Backer photoAttorney and founder of DS De Backer and Bastin, Brussels, Helena De Backer has apart from her law degree, a degree in Economics and a degree in Taxes. She has nearly 40 years experience as an arbitrator and lawyer assisting her clients in cross-border contract negotiation mostly related to M&A, IP and new technologies projects.

Helena is one of the founders and past president of the Brussels Business Mediation Center (BBMC) of which she is still director. She is a mediator certified by the Belgian Federal Mediation Commission, the BBMC and various foreign mediation institutions.

Helena also serves on several ADR committees and is the chairman of the Mediation and conflict Prevention Commission of the UIA. She has practiced commercial mediation since 19999. She is a deputy judge at the Court of Appeal of Brussels.

For further information, please see

IMI Certified Mediator Profile


Giovanni De Berti
Giovanni De Berti has been in practice for many years as a lawyer, arbitrator and mediator, is the senior partner of the Milan law firm Giovanni de BertiDe Berti Jacchia Franchini Forlani, a member of the Italian Bar and a non-practising barrister of Gray’s Inn. He is a member of the Chartered Institute of Arbitrators and a fellow in mediation, and has been a member of the Practice and Standards Committee, a chairman of the Mediation Sub-committee and of the Med-Arb Working Group of the CIArb.

Giovanni is an accredited mediator with, inter alia, the Milan Bar Mediation Institution, the Milan Chamber of Arbitration, CEDR, ICDR, the International Mediation Institute and the Italy-China Business Mediation Centre. He has been active as arbitrator, mediator and attorney in institutional and ad hoc arbitration and mediation proceedings and as author, lecturer and trainer on arbitration and ADR.

IMI Certified Mediator Profile:


Jane M Cooksey
Jane Cooksey photoWith a BSC in Psychology and LLB in Law, Jane was a specialist civil litigation solicitor for over 25 years, using many mediation techniques to endeavour to achieve what her clients wanted.  Moving her practice to mediation a few years ago, enhanced the possibilities for lasting conflict resolution on a deeper level than simply the operation of legal process for both parties.

As a civil and commercial mediator, she covers a broad range of legal disputes such as contract, employment, company commercial, pensions, intellectual property, environmental problems etc., acting through the Academy of Experts, Keep Talking, LawWorks, Berkeley Square Mediation and the Chartered Institute of Arbitrators.  In addition she is a mediator for breakdown in marriage, member of the Family Mediation Service and also works for three charity mediation services within disadvantaged communities.



Constantin-Adi Gavrila
General Manager, Craiova Mediation Center Association (Romania).

Constantin-Adi Gavrila photo

Constantin-Adi Gavrilă, Constantin-Adi Gavrilă is a mediator and mediation trainer, co-founder and general manager of the Craiova Mediation Center Association, first president of the Romanian Mediation Centers Union and first vice-president of the Romanian Mediation Council. He was honored with the Association for Conflict Resolution (ACR) International Development Committee’s 2009 Outstanding Leadership Award for outstanding contributions to international conflict resolution. 

He mediates cases of all types including commercial, family and real estate, taking a practical and business-oriented approach to dispute resolution.  With ten years of experience as mediator, he is able to quickly grasp the central issue in dispute, using creative approaches to solve seemingly intractable problems.

Mr.Gavrila coordinated as general manager extended programs in mediation: participation at the legislature process in the mediation field, training of mediators, systems development, and information dissemination. He is a member of the Independent Standards Commission convened by the International Mediation Institute (IMI).

IMI Certified Mediator Profile:

Ana Maia Goncalves
Ana Maia Goncalves photoAna is an ADR Group Accreditated Mediator and a Conflict Coach. 
She combines 20 years of experience in business, conflict management, legal affairs and coaching.

* Customer Service Director of Microsoft France, with a division of more than 100 people; 
* Director of Critical Support Service Centre of Microsoft Europe;
* Founder of Convirgente, the first Appropriate Dispute Resolution Consulting Company in Portugal. 

The best way to summarize Ana’s character is to say she is passionate, intuitive, generous and obstinate. She lives in Lisbon with her husband and has 2 children.

Ana's experience covers both workplace and business disputes. Areas covered are Employment, General Commercial,Technology, Community and Family. Ana has mediated a wide variety of disputes including, business, partnership, employment, property, personal injury and family disputes in France, Portugal and Australia.

IMI Certified Mediator Profile:


Yvonne Gongoli
Yvonne Gogoll, LL.M., M.A. Team Leader Rule of Law, Operations, European Commission Liaison Office to Kosovo (since 2009); Legal Officer, United Nations Interim Administration Kosovo (2007-2008); Senior Human Rights Officer, OSCE Mission in Kosovo (2008-2009); Coordinator of the Master Program in Mediation at Viadrina University in Frankfurt/Oder (2003 - 2006); Attorney-at-law at Law firm von Kenne & Dietrich and Law Firm for Mediation Gläßer & Kirchhoff, Berlin (2002-2004); several OSCE election observations. Law Studies in Marburg, Lausanne und Berlin. Master in Public International Law (Stockholm). Master in Mediation (Viadrina University).


Jane Gunn photoJane Gunn
Jane Gunn is a very experienced mediator Accredited in 1996 (CEDR), and is also one of the leading mediation trainers in the UK. She has recently been made a Mediator Fellow of the Chartered Institute of Arbitrators. She specialises in highly emotive and complex cases. A former city solicitor, Jane is now a full time mediator and is a Lead Faculty on the Chartered Institute of Arbitrators Mediator Training Course.

With over 10 years experience, Jane has mediated a wide variety of disputes including, business, partnership, employment, property and construction, personal injury and clinical negligence, trusts and family disputes..

IMI Certified Mediator Profile:


Lawrence Kershen QC
Lawrence was accredited by CEDR London in 1994, and has been mediating and training mediators since then. His experience covers disputes inLawrence Kershen photo a variety of sectors including Partnership, Shareholder, Finance, Professional Negligence, Intellectual Property, Environmental, Manufacturing, Inheritance, Fraud, Police and Voluntary organisations. He has been described as ‘highly effective’ as a mediator with a ‘great track record’.

He runs courses in mediation, negotiation and advanced skills internationally from Bangladesh to Iceland, and helped to develop CEDR’s Mediator Skills Training, for which he is a lead trainer. For several years he has led trainings for the Danish Bar & Law Society. In addition to his background as barrister and Queen’s Counsel, Lawrence is a trainer in communication skills including Neuro-Linguistic Programming and Nonviolent Communication. He has a working knowledge of French, and is working on Italian. He is also Chair of the Restorative Justice Council in UK.


Suzana Kolesar

Suzana Kolesar, a graduate lawyer with the bar exam. Since 2000 in Croatian Chamber of Trades and Crafts (CCTC) leads the Court of Honor and successfully deals with ADR in consumer disputes using mediation skills ( with a big number of settlements). From 2004. also leads Mediation Center by CCTC. Mediator since 2003 as well as trainer of mediators.

One of the founders of the Croatian Association for Mediation (2003) and perennial member of the Board. Initiator and author of the Phare 2005 project on the development of mediation at the national level. A member of the working group on amendment of  the Law on Mediation in 2009. Since 2006, a member of the Commission for the ADR in the MOJ. Since 2007 a member of the National Council for Consumer Protection by Croatian Goverment as ADR expert. Organizer and speaker at many seminars in the areas of mediation and ADR as well as participant and speaker at international conferences.


Antonia MarsagliaAntonia Marsaglia photo
has had an Anglo-Italian education. She graduated at University College London in 1971 and at the Catholic University of Milan in 1977, is qualified with the Milan Bar in 1980 and has had her own firm since 1981. Her languages are Italian, English and French. In 1989 she was one of the founding members of PLG, has acted as President of PLG and is now on the Board of Directors of PLG, an International lawyers association present in 23 countries. 

She has been Secretary and President of the International Commission of the Milan Bar and is now Honorary President.
Her principal area of practice is commercial contracts (agency, distribution, franchising, licensing) corporate cross border operations (incorporation, merger and acquisitions, joint ventures, technology transfers), assistance to foreign companies in relation to bids for public contracts.

She has long term experience in international arbitration and ADR, and is registered mediators of the Arbitration Chamber of Milan, the Mediation Centre of the Milan Bar and the Mediation Centre of the Italian banking Association, ABI Conciliatore Bancario e Finanziario.

She is registered with the Italian Ministry of Justice as credited Mediation tutor and holds lessons on mediation techniques.

IMI Certified Mediator Profile:


Ian Marsh
Ian Marsh photo“Ian Marsh served families variously as adviser, trustee, litigator and mediator for nearly 35 years before founding familydr in 2006. 

Drawing on his extensive experience of family dynamics and current thinking in the cognitive and behavioural sciences, Ian now helps family enterprises around the world to communicate more effectively, to make more fully informed decisions, and to deal with their differences more constructively.” 



Charles Middleton-SmithCharles Middleton-Smith photo
Charles Middleton-Smith is a senior mediator practising in the UK and internationally who also has a rare gift for teaching and mentoring. During his long and successful career as a lawyer he has taught and mentored countless young lawyers at the various stages of their legal careers.

Over the last decade he has developed a unique role as ADR consultant with the City of London office international law firm Squire Sanders & Dempsey (previously Hammonds), advising colleagues across the globe in the appropriate use of mediation and offering guidance on the ‘right mediator’ for the case.

Since 2009, he has concentrated his energies on the combination of his continued role as ADR adviser for his law firm, his mediation practice and his training partnership under the umbrella of Facilit8 Communications Limited.

Very positive comments on the complementariness of Charles’ and his partner’s wide experience and adaptive teaching styles, their patience, resilience and energy appear frequently in feedback from students as being unique, enriching and essential to their learning experience.

“Very high standard. I very much appreciated the different approaches adopted by both trainers during the course.” 

“Obviously they do not know the word “tired”. All week they were available to answer any question and to explain even the smallest details.”

As a mediator, Charles is highly regarded for his ‘Zen like calmness’, a quality which is to be found in his recommendation over 10 years as a leading individual in both Chambers and Partners and Legal 500, and repeated frequently by many students who find him an inspiring role model for their own style and practice.

IMI Certified Mediator Profile


Vivien Pengel-Calmez
Vivien Pengel-Calmez photoAn Innovative, all around, service minded Lawyer, Certified NMI & IMI Mediator & Life Coach, with more than thirty five years of international professional experience in legal, financial, commercial, economic, supervisory and social fields. Last twenty years in managerial and executive positions, as strategic and policy co- decision-maker and advisor on; corporate law and international /EU (trade) preferential treatment regulations, estate planning, offshore and tax related issues.

 Current: Owner of GIS-Legal-Mediation-Coaching-Management Consulting Company.

Mediator since 1995: Employment - and Commercial - mediations; Family mediations i.e. divorce, inheritance; Government / Public Policy mediations; Construction mediations; Trustee mediations etc.

IMI Certified Mediator Profile: 



Jane Player
Jane was accredited by CEDR in 2001 but has been mediating since 1992. Jane was privy to some of the first mediations in the UK having startedJane Player photo her career at Turner Kenneth Brown which housed CEDR’s first home. Since 2001 Jane has undertaken hundreds of mediations as lead or co-mediator whilst maintaining her position as Head of International Dispute Resolution at Bird & Bird. According to Chambers & Partners 2011, Jane is “an absolute natural with an acute business mind and a great ability to create a rapport with parties”.

Jane undertook the International Advanced Mediation course with MATA (Mediation and Training Alternatives) in 2007 and more recently attended their Mediation Mastery course in July 2011. Jane continues to train mediators for MATA on their faculty. In 2008 Jane became a member of the CEDR Direct Access Panel of 50 top mediators. Jane is also a member of the Follet Group, a group of top female mediators from the UK.

Jane actively promotes mediation and regularly speaks on the subject in a number of jurisdictions both at Bird & Bird client facing seminars and for external conference providers. Since 2009 Jane has co-chaired mediation panel sessions at the annual IBA Conference and will do so again at the 2011 IBA conference in Dubai. In February 2011 Jane was a speaker at the ICC’s 2nd International Mediation Conference in Paris and has accepted an invitation to speak again at their 3rd International Mediation Conference in 2012.

As a mediator, Jane has a particular experience of international dispute resolution mediations to include cultural aspects of joint venture disputes. Her expertise focuses on general corporate and contractual claims, fraud and project disputes to include technology and telecoms. Jane particularly enjoys the challenge of mediations where there are strong personalities within the parties’ groups and where there may be some cynicism towards the potential for dispute resolution through mediation.

IMI Certified Mediator Profile


Michael Schneider Vocke
michael Schneider VockeMichael Schneider Vocke is an internationally certified and recognized mediator by major mediation providers, such as IMI, CEDR, CIArb, WIPO, ICC. Michael is co-founder of the European Mediationcenter where he leads the Hispanic-German desk. He is the creator of the first business mediation training at the Open University of Catalonia in Spain and he also teaches regularly at the European University in a multicultural environment on conflict resolution, workplace communication and negotiation. As member of the advisory council of the Mediation Services of German Chamber of Commerce in Spain Michael is a leading expert on conflict resolution and business mediations in international cases related with Hispanic and German speaking countries.

Meet Michael Schneider Vocke at

IMI Certified Mediator Profile


James South

James South photoAs CEDR’s Director of Training and Consultancy, James is one of the UK’s most experienced ADR trainers and consultants, specialising in ADRdispute process design and capacity building and has worked in many countries in 2008-2011 including, Spain, Ireland, India,Pakistan, Hong Kong, China, Jamaica, Egypt, Croatia, Ukraine and Bosnia Herzegovina.  

With this experience, speaking Spanish and training in cross-cultural issues in mediation, James is also experienced in mediating disputes with an international element including; international development disputes, cross-border and cross-cultural disputes. In addition to his mediating experience, he combines his mediating, training and consultancy skills to provide facilitation services particularly for groups, which find themselves in conflict."



Tsisana Shamlikashvili (Ph.D.)
Tsisana Shamlikashvili photoTsisana Shamlikashvili (Ph.D.)- President of the Scientific and Methodological Center for Mediation and Law, the Chair of Subcommittee on ADR and mediation in the Russian Association of Lawyers, CEO of the United Mediation Services at the Russian Union of Industrialists and Entrepreneurs, editor-in-chief of the magazine “Mediation and Law”, and president of the Russian self-regulatory body National Organisation of Mediators (NOM).

Dr.Shamlikashvili is a member of many international organistions. She is a Consultant of the World Bank Group Office of Mediation Services (MEF STC), JAMS Fellow, Member of Association of Integrated Mediation, Member of IMI ISC, Board member of European Mediation Network Initiative (EMNI), Council Member of Pepperdine University (USA).

Dr. Shamlikashvili is the author of numerous scientific articles and books in neurology, psychology, alternative dispute resolution and mediation. Among others are such books as “Mediation as a method of out-of-court dispute resolution” (2006), “Management of Difficult Decisions in XXI Century: Secrets of Building Consensus, or How to Make Everybody Content” (2009), “Why does a child find difficulties in schooling and how to help him” (2010), “Mediation as ADR Method” focusing on Judges (2010), “The ABC’s of Mediation” (2011).



Srdan Simac, LLM
Judge of the High Commercial Court of the Republic of Croatia. President of Croatian Mediation Association.Srdan Simec photo 

Srđan Šimac. LL.M., was born at 1961, Split, Croatia. He is a Judge and was former President of the High Commercial Court of the Republic of Croatia. He is among mediation pioneers in Croatia and especially among founders of court annexed mediation. High Commercial Court of the Republic of Croatia is probably among the first Appeal Courts with mediation in region.

He is a founder member of the Croatian Mediation Association (HUM) and its president. He was a member of the Steering Committee of Croatian EU PHARE two years Project about developing mediation in Croatia. He is member of the Croatian National Committee for Alternative Dispute Resolution, member of lists of all Croatian Mediation Centers as mediator (from 2003); Judge Mediator, mediation trainer and mediation lecturer nationally and internationally, author of several articles on mediation in law journals and coauthor of the book on mediation. He deals with commercial mediation inside and outside of the courts. He is a Croatian coordinator in South East European Mediation Forum (SEEMF) and he was its chairman for 2008. He is a founder member and Board member of European Mediation Network Initiative (EMNI); Croatian delegate in Groupment Europeen des magistrates pour la Mediation (GEMME) and a member of the International Conference for Mediation (ICMJ); a member of the International Bar Association (IBA) and its Mediation Committee; a member of the American Bar Association (ABA), Section of Dispute Resolution and its International Committee; a member of the Mediators Beyond Borders (MBB). He has close relationship with JAMS (he was JAMS International Weinstein Fellow 2010 with base in Boston), International Academy of Mediators (IAM), CEDR, ADR group (ADRg), Mediarcom, Integrated Mediation (IA), American Institute of Mediation (AIM) and Slovenian Mediators Association.



Adjoa Tamakloe
Adjoa Tamakloe photoAdjoa is an experienced commercial solicitor and mediator.  Adjoa mediates comfortably whether in the business, public sector, charity and voluntary environments and community.  Her mediation skills are further enhanced by her strong negotiation skills as a non contentious in-house lawyer dealing with national, international, multi-party contractual agreements. 

A strong commercial legal background supports her ability to gain a good grasp and understanding of complex business issues.  Her approach to mediation is facilitative.

Adjoa trained as a commercial mediator with CEDR in 1996 and is also accredited and certified by the Mediation Academy for workplace conflict management and resolution. 


Mladen Vukmir
ADR Committee Chair, International Trademark Association (INTA) for the term 2010-2011. Served as a Vice-Chair position in the 2008-2009 term.Mladen Vukmir photo Has served as a Chair of the External Partnering Subcommittee in the 2006-2007 term and as the Chair of the Law Firm Outreach Subcommittee in the 2004-2005 term.

Member of the Patent and Topographies Board of the Appeals Appeals Board CSIPO (Croatian Intellectual Property Office) 2008 – Present.

Mladen Vukmir has been appointed by the Government of the Republic of Croatia to serve as a member of the Board of Appeals for Patents and Topographies. Board of Appeals of the Croatian State Intellectual Property Office is an intramural appeals body that decides the appeals of the first instance decisions of the CSIPO.

Distinguished Neutral (Mediator) International Institute for Conflict Prevention and Resolution (CPR) 2006 – Present Distinguished Neutral at CPR trademark, domain names, IP and IT lists. Arbitrator and Mediator at the Permanent Arbitration Court and the Mediation Center of the Croatian Chamber of Commerce. 

Mediator at the Croatian Bar Association's Mediation Center. Certified mediator by the Croatian Ministry of Justice (pending).

Founding partner of VUKMIR & ASSOCIATES, Zagreb, Croatia, a law firm. Various teaching assignments at the University of Zagreb and other international teaching institutions. Frequent public speaker.

IMI Certified Mediator Profile:


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