Mediation: A Psychological Insight into Conflict Resolution, Freddie Strasser & Paul Randolph (2004)
http://www.amazon.co.uk/Mediation-Psychological-Insight-Conflict-Resolution/dp/0826475035/ref=sr_1_1?ie=UTF8&qid=1392775225&sr=8-1&keywords=mediation%3A+a+psychological+insight
Category: The Mediation Process