Mediation: Practice, policy and ethics, Carrie Menkel-Meadow, Lela P. Love, Andrea K. Schneider (2006)
http://www.amazon.com/gp/product/073554445X?ie=UTF8&tag=wwwimimedorg-20&linkCode=xm2&camp=1789&creativeASIN=073554445X
Category: The Mediation Process