Think about things in their next largest context.
A chair as part of a room.
A room as part of a castle.
A problem as part of an opportunity.
Frank Lloyd Wright

The following materials help place IMI in perspective:
Can Mediation Evolve into a Global Profession?

Michael McIlwrath, Senior Counsel-Litigation, GE Oil & Gas, Florence, Italy and Chairman of the Board of IMI, presents the perspective of a leading corporate user of mediation services on this vital issue for the future growth of mediation.

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This article, co-authored by 12 current and former corporate users of mediation services and published in February 2009, is one of the few public expressions of the current market need.
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Irena Vanenkova, Operations Director of IMI, explains why the IMI Certification scheme has been introduced and how to take advantage of the opportunity.
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The seven keys are Qualifications, Understanding, Acceptance, Leadership, Inspiration, Transparency and Yardsticks, together comprising QUALITY.
Review the slides presented by
Judith Meyer, Roland Schroeder, Jeremy Lack and Irena Vanenkova
at the ABA Section of Dispute Resolution Spring Meeting
in New York City on April 18, 2009
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