My mediation style differs by context. I have done research on emotions in conflicts and negotiations and think, that the level of emotions plays a significant role in all conflicts. Only if a mutual understanding for the interests of the others can be re-established, it is possible to pacify conflicts sustainably. I am an active mediator and work with different communication methods. As a mediator, knowledge of the facilitative process is as important to me as psychological knowledge of how to conduct a conversation. It is essential to me that the parties to the conflict discover something about their way of conflict resolution in mediation, that they can also use it in the following conflicts to clarify themselves (transformative approach).