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Feedback digest by AAA-ICDR, 10 Jul 2018 This Feedback Digest has been updated to include 5 Feedbacks in 5 Mediations as of May 21, 2009. Parties and counsel who have used Donald Gavin would overwhelmingly use his services again and would, without hesitation, recommend him to others. Typical of the comments reflecting Mr. Gavin’s acceptability are: (i) Mr. Gavin was well prepared, knowledgeable and gave both parties ample time to explain their positions; and (ii) Mr. Gavin did an excellent job of developing a relationship with the parties, helping the parties understand the risks and costs, and in closing the settlement. He was respectful of everyone, patient, and yet forceful. He had an excellent understanding of construction and government contracts. Mr. Gavin’s mediation skills and abilities are rated as highly effective. Typical of feedback received in this regard are: (i) Mr. Gavin was able to explain our position and with his experience and reputation was able to convince the other side that our position was serious; and (ii) Don’s style was efficient and effective. Mr. Gavin is also highly regarded for his ability to effect a positive outcome. For example, one provider of feedback noted that Mr. Gavin did a very good job in a mediation where the parties were contentious and the issues complex. He broke the issues down to simple points, calmed adversity, kept the parties talking and ultimately settled the case. Costs were widely reported as reasonable in the context of the value of the disputes mediated by Mr. Gavin, and in general a very high degree of satisfaction was reported. No reportable negative comments have been received since Mr. Gavin’s designation as an IMI Certified Mediator.
This feedback digest was last updated 21 May 2009.
by AAA-ICDR, 27 Nov 2021

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