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Nicole van Gelder
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5.00 average based on 1 review.
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Kitty Duell
Feedback digest by Kitty Duell, 15 Jul 2018 This Feedback Digest is based on a multitude of feedbacks in over 250 cases (among some international and multi-party) mediations performed until December 2022.
Parties for who Mrs. van Gelder has acted as a mediator have all consistently rated her at Performance Level 4 and 5. The meticulousness and conscientiousness scored high as well as her way of attending to the respective parties need during the mediation.
Mrs. van Gelder professional attitude is described as very accommodating and courteous in facilitating communications, which is identifiable through her management and organizing of the interactions. Mrs. Van Gelders approach to mediations is experienced as practical & solution focused and executed with perseverance.
Her ability to analyse the situation at hand and her capability, due to her experience and understanding of the dynamics, is appreciated.
Reported comments/remarks:
“Thank you for all your assistance, should we require any similar services of mediation in the future, I would be happy to use your services, we have been very happy with each step of the process.”
‘By clarifying the underlying issues, we found more acceptance towards each other.’ Through mediation not only the issue at hand got resolved, also the understanding amongst the co-workers improved.
“Where needed I’d like to hire this mediator. The mediation brought understanding and trust.”
‘A good moment to reflect on your own (employment) position and performances.’
'The conclusion that an independent/neutral party can provide a good and solid solution.’
‘A good experience: to go through a mediation process.’
'Mutual understanding in a way that we don’t have to agree, just respect where the other is coming from.’
This feedback digest was last updated December 5, 2022.
by Kitty Duell, 25 Apr 2024
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