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Feedback digest
This Feedback Digest is based on 10 feedback forms from mediations, initially submitted in 2008. The Digest has been prepared by Jennie Wade, former Independent Commercial Mediator, now full time Judge, in accordance with IMI guidelines: Mediation Skills: Patrick’s feedback shows that he is able to challenge perceptions whilst building and maintaining a close rapport with individuals and with teams. Users comment on his ability for effective control and influence with a sense of humour, energy and determination to help the parties find their solution. Feedback demonstrates a strong armoury of advanced mediation skills clearly perceived by users and an assured and measured approach. In addition, his specialist and in-depth knowledge is singled out for praise. Preparation: Users are frequently impressed by the level of preparation Patrick undertakes and his ability to quickly understand the issues and assimilate the facts. Particular comments included that no time was wasted on irrelevant issues. Process Management: Clients comment on Patrick’s ability to innovate and to investigate alternative approaches, particularly when negotiations are faltering. Users comment that he is proactive, thorough and creative. The following quote summarises one user’s feedback in relation to Patrick and its reflection on his skills is representative of his feedback generally: “[Patrick is comfortably the most impressive mediator I have used]. He combines a strong intellect, great personal skills with an absolute determination to bring about a successful resolution. Each time Patrick has understood the papers and the issues thoroughly.” This summary represents a fair and balanced view of the responses received.
This feedback digest was last updated 30 April 2013.
This feedback digest was last updated 30 April 2013.