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Feedback digest
This Feedback Digest is comprised of 13 Feedbacks initially collected in March 2008. In the feedbacks provided, Dr. Gibson’s overall skill and ability were given a 5/5 across the board. All parties said that they would use his services again and would also recommend his services to others. A lot of reference was made to Dr. Gibson’s professionalism, neutrality, impartiality, flexibility and calming influence. His ability to get to the heart of the problem quickly and without fuss, to build a rapport with the parties so that all those involved felt comfortable and able to deal with difficult characters and situations was also emphasized. In addition, his effective management and helpful advice together with frank feedback and capability to overcome negativity were praised. In the feedback, more than one party mentioned their gratitude towards and appreciation of the mediator’s skill and dedication. Two different parties in particular, mentioned that the effect of the mediation led to avoiding significant financial loss in one case and restoring the relationship between claimant and employer with great success in the other. The overall experience with this mediator was rated 5/5 in 11 out of the 13 feedbacks and 4/5 in 2 of the 13 feedbacks. High satisfaction with regard to costs was reported where applicable. All parties said the process was worthwhile. All but one of Dr. Gibson’s mediations resulted in a resolution. No reportable negative comments have arisen in the feedbacks. Reviewer: Olivia Staines on behalf of the Association for International Arbitration (AIA).
This feedback digest was last updated 21 January 2014.
This feedback digest was last updated 21 January 2014.