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Paul Jacobsen
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AAA-ICDR
Feedback digest by AAA-ICDR, 24 Aug 2018 This Feedback Digest has been updated to include 5 Feedbacks in over 30 Mediations as of June 29, 2009. Parties and counsel who have used Paul Jacobsen would overwhelmingly use his services again and would, without hesitation, recommend him to others. Typical of the comments reflecting Mr. Jacobsen’s acceptability are: (i) Mr. Jacobsen is widely recognized in this area to be the "go to" third party neutral. I tell people who ask about Mr. Jacobsen as a mediator that they should look no further. Mr. Jacobsen deserves to be recognized as first among equals in this aspect of his profession; (ii) Mr. Jacobsen is usually my first choice for a mediator; (iii) I have much experience with Mr. Jacobsen and have found him to be extremely effective in resolving even the most difficult civil matters. He has an easygoing style with mediation participants, yet is able to nudge participants towards resolution in unlikely situations; and (iv) Paul is my first choice for a mediator in all of my cases. Mr. Jacobsen’s mediation skills and abilities are rated as highly effective. Typical of feedback received in this regard are: (i) Mr. Jacobsen has a very good ability to brainstorm ideas. He listens to the client and understands their point of view. He is able to keep the parties talking even if they feel as if they are at an impasse; (ii) He is creative, quick on the uptake, precise in thinking, and has excellent communication skills and "sisu" (a Finnish term for a "stick to it") attitude and mind set, notwithstanding obstacles presented by unprepared lawyers, difficult parties and, of course, the challenging facts and law of any given case; (iii) He worked hard and showed a willingness to continue despite the slow progress; and (iv) Mr. Jacobsen's skill set make him an easy recommendation. Without limitation, those skills include: A commitment to a mediated outcome, interpersonal skills which appropriately engage lay participants, a discerning ability to select appropriate information to share, properly packaged, with the other side, an ability to work with counsel in identifying issues and alternative solutions to those issues, and a willingness to work out of the box. Insight and quick intelligence are also indispensable in a competent mediator and Mr. Jacobsen has those skills as well. Mr. Jacobsen is also highly regarded for his ability to effect a positive outcome. For example, one provider of feedback noted that the majority of cases I have with Paul involve family law matters where the people are extremely emotional and often high maintenance. Paul conducts himself in a very professional manner. He is even tempered and very patient with clients. He has been able to settle difficult issues that I did not think would resolve. Costs were widely reported as reasonable in the context of the value of the disputes mediated by Mr. Jacobsen, and in general a very high degree of satisfaction was reported. No reportable negative comments have been received since Mr. Jacobsen’s designation as an IMI Certified Mediator.
This feedback digest was last updated 30 June 2009.
by AAA-ICDR, 25 Oct 2021

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