- QAP for IMI Mediator Certification approved 2013 and audited April 2021.
- MAQAP for IMI Mediation Advocate Certification approved 2015.
- ODR QAP approved October 2020. Retrospective recognition to become an ‘IMI Online Mediation Specialist’ in place from November 2019.
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| Title | Description | Size | Download |
|---|---|---|---|
| QAP - ICFML | 314.85 KB | Download | |
| QAP Annex 1 - Competency Framework | 187.96 KB | Download | |
| QAP Annex 2 - Diversity policy | 330.78 KB | Download | |
| QAP Annex 3 - Complaints and appeals policy | 198.78 KB | Download | |
| MAQAP - ICFML | 308.55 KB | Download | |
| IMI ODR-QAP - ICFML | 321.13 KB | Download | |
| ODRQAP Annex 1 - Feedback form for Students | 178.70 KB | Download | |
| ODRQAP Annex 2 - Competency framework for assessors | 283.85 KB | Download | |
| ODRQAP Annex 3 - Complaints and appeals policy | 198.78 KB | Download | |
| ODRQAP Annex 4 - Assessors' integrity declaration | 344.59 KB | Download | |
| ODRQAP Annex 5 - Diversity policy | 330.78 KB | Download | |
| ODRQAP Annex 6 - Online process steps | 111.43 KB | Download | |
| ODRQAP Annex 7 - Marking framework | 56.18 KB | Download |
To view the ICFML website, click here. To contact ICFML with regard to IMI Certification, email: info@icfml.org
Instituto de Certificação e Formação de Mediadores Lusófonos – Juiz de Fora
Juiz de Fora
Juiz de Fora Brazil
Juiz de Fora Brazil
