7 keys
7 Keys: Profession—Modernise the culture driving legal practice

Much has been done to encourage parties to prefer negotiation over litigation and arbitration. However, change has been slow in most countries. We need to step back and consider how ... Read More
7 Keys: Profession—Act to ensure mediation is respected as a true professional practice

The new decade started well for mediation. In its Report entitled The Year Ahead: Developments in Global Litigation and Arbitration in 2020, Baker McKenzie ranked the increased use of mediation ... Read More
7 Keys: Education—Train mediators to be culture-wise, not culture-blind

Perplexed by the slow uptake of mediation in many places, is it time to wonder whether the mediation field has taken sufficient account of the centrality of culture? Do we ... Read More
7 Keys: Education—Include learning in psychology & brain science to enhance mediator practice

Mediating entails working with people in relationship. And given the nature of relationships, this means verbal and non-verbal communication, the stories people have about their world, what people believe, understand, ... Read More
7 Keys: Education—Ensure the future through mentoring and practice programs for new mediators

Mediation is an ever-evolving field, making the journey for mediators a never-ending learning process. Practising mediators with advanced knowledge, skills and experience need to support the next generations of mediators ... Read More
7 Keys: Education—Teach mediation as a core subject aligned to real world needs

Mediation is rarely taught as a core subject in business schools, law schools and other professional curricula, despite the fact that an increasing number of jurisdictions now provide for some ... Read More
7 Keys: Data—Develop a Negotiation Index

Folklore was the class at university that fundamentally altered how I view the world. It was taught by a certain Professor Alan Dundes[2] who was internationally known – and notorious ... Read More
7 Keys: Data—Run the Global Pound Conference Series every 5-7 Years

The Global Pound Conference (GPC) Series 2016–17 was an ambitious project involving a series of 28 events held in 22 countries across the globe. Led by the International Mediation Institute ... Read More
7 Keys: Data—Bring objective science to mediation

In 2017, after four years of investigation and detailed review of 47 empirical studies, the American Bar Association Dispute Resolution Section’s Task Force report, “Research on Mediator Techniques,” was released.[iii] ... Read More
7 Keys: Leadership—Adopt The Edinburgh Declaration

Back in May 2018, I had the privilege to host and chair a really uplifting and wonderfully diverse conference in my home city, Edinburgh, Scotland, under the auspices of the ... Read More
7 Keys: Leadership—The Youth Shall Lead Us. Develop a Generation of Peacemakers Through Peer Mediation Programs

Aloysius Goh[i], Sean Lim[ii], Samantha Lek[iii] & Megan Tay[iv] Many peer mediation programmes (PMPs) set out to teach youth conflict management. Yet, having offered one such PMP annually since 2010, ... Read More
7 Keys: Leadership—Establish strong, collaborative, mediative leadership

The following text is based on written exchanges with four leaders in the field of mediation: Kenneth Cloke [1], Joan Goldsmith [2], Rosemary Howell [3] & Alan Limbury [4] Compiled ... Read More