📅 Date: 19 March 2026
⏰ Time: 3:00 PM – 4:00 PM CET
💻 Location: Online
The International Mediation Institute (IMI) and the Mediation Foundation of Ireland (MFI) are delighted to invite you to a one-hour masterclass introducing Resolution Intelligence™, a framework for approaching conflict with authenticity and competence.
Conflict is part of being human. It shapes our decisions, influences our leadership, and impacts the quality of our relationships at work. This one-hour masterclass introduces Resolution Intelligence™ – a transformative framework designed to strengthen your capacity to approach conflict with authenticity, willingness and competence.
Resolution Intelligence™ shifts the paradigm from conflict management to conflict transformation. Rather than seeing disagreement as a threat, we learn to recognise it as raw material for progress. When we increase our “resolution”, we sharpen our awareness of the emotions, needs and values driving behaviour – enabling better decisions, stronger relationships and more effective leadership.
In this session, Luke Monahan and William Corless, two of the Founders of Resolution Intelligence™, will explore:
- What Resolution Intelligence™ is and why it matters in today’s complex workplaces.
- How conflict behaviours influence leadership, negotiation and team dynamics.
- The difference between managing conflict and transforming it.
- How to increase your “resolution” in high-pressure conversations through the Resolution Styles framework.
- Discover your resolution style with Resolution Intelligence™ through the orientations of People, Process and Progress.
- Practical strategies you can immediately apply in your professional context.
Whether you are leading a team, facilitating collaboration, negotiating agreements, or navigating challenging conversations, this masterclass will equip you with practical insight and actionable tools to engage conflict constructively and confidently.
If you are curious about:
- Strengthening your conflict competence
- Make conflict accessible and learn a new way to approach conflict
- Improving negotiation and decision-making outcomes
- Leading with greater clarity under pressure
- Turning difficult conversations into developmental opportunities
Then this session is for you.
Who Should Attend?
- Leaders and managers
- HR and L&D professionals
- Mediators and coaches
- Consultants and advisors
- Professionals seeking to strengthen their conflict capability
