Welcome to the International Mediation Institute (‘IMI’). These terms and conditions outline the rules and regulations for use of IMI’s websites (collectively, ‘Website’) including subdomains, and appropriate engagement with IMI and its users via its social media channels.

The International Mediation Institute Stichting is registered at Laan van Meerdervoort 70 Bertha von Suttner Building, The Hague, Zuid-Holland, 2517 AN, Netherlands. Its email address for feedback and for queries associated with these terms and conditions is imisupport@imimediation.org.

These Terms of Use (‘Terms’) have been written to be straight-forward and easy to understand. For this reason, certains sections include a brief summary, followed by the substantive text. You may also be interested in reading our Privacy Policy at https://imimediation.org/privacy.

These Terms were last updated on 10 February 2019.

Acceptance of terms

Summary: these terms apply when you use or link to IMI’s website or social media, and are aimed at ensuring that your experience and that of other users is a positive one.  IMI may choose to make some content available to select users–for example, certain documents or parts of the website might only be accessible to IMI Certified users or Taskforce members.

By accessing this website, you accept these terms and conditions in full. Do not continue to use the Website if you do not accept all of the terms and conditions stated on this page.

Your access to some areas of the Website may be subject to certain requirements in IMI’s discretion. IMI retains the right to customise information displayed on user profiles at any time, and feature or not feature profiles as in search results at its discretion.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of IMI’s stated services/products, in accordance with and subject to, prevailing law of Netherlands.


These apply whether capitalised or not, in the singular or plural.

  • You, your, client, user: the person accessing this website and thereby accepting these Terms
  • International Mediation Institute, Global Pound Conference, Global Pound Conversation, GPC, IMI, we, our: the International Mediation Institute Stichting
  • Party, parties, us: the client, or IMI, or both together
  • Visitor Content: information, data, text, music, sound, photographs, graphics, video, messages, comments, content and materials posted or supplied to IMI for the purpose of posting to the Website or social media


Summary: IMI owns the intellectual property for material on the IMI website, and you must get permission if you wish to modify or republish it.

Unless otherwise stated, International Mediation Institute and/or it’s licensors own the intellectual property rights for all material on International Mediation Institute. All intellectual property rights are reserved. You may view and/or print pages from https://imimediation.org/ for your own personal use subject to restrictions set in these terms and conditions. You must not, without explicit written permission:

  • Republish material from the Website
  • Sell, rent, or sub-license material from the Website
  • Reproduce, duplicate, or copy material from the Website
  • Misrepresent authorship of content from the Website
  • Redistribute content from IMI unless content is specifically made for redistribution (I.e. sharing of social media posts, or use of presentations or reports specifically designed for re-use and distribution)
  • Create frames around our Website content or use other techniques that alter in any way the visual presentation or appearance of the Website

User Guidelines

Summary: Be polite, constructive, and respectful when commenting, sharing, or engaging with posts, content, other users, IMI staff or volunteers.  Non-compliance may lead to the deletion of your IMI account/s (where applicable) or comments, at the sole discretion of IMI.

IMI’s Website and social media include social and interactive features, such as the ability to comment, share content, and make information about yourself public. Shared or publicly available information may be used or re-shared by IMI, other users of IMI, or across the internet, and users have should be mindful of this when posting. Users should also be aware that making their profile publicly available may be associated with receipt of unsolicited messages, for which IMI is not responsible. IMI’s Privacy Policy outlines users’ rights, including the ability to place a data access or deletion request under GDPR.

IMI does not screen, edit, publish or review comments prior to their appearance on the website, and comments do not reflect the views or opinions of IMI, its agents or affiliates. To the extent permitted by applicable laws, IMI shall not be responsible or liable for such comments or for any loss, cost, liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.

Users are not to engage in any activity, post any content, or register and/or use a username, which is or includes material that:

  • is offensive, abusive, defamatory, pornographic, threatening, unlawful, harmful, vulgar, libelous, deceptive, fraudulent, invasive of another’s privacy, hateful or obscene
  • is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to violations of intellectual property rights, privacy rights, or proprietary rights of IMI or a third party
  • is intended to disrupt or derail the normal communications between users of the Website (e.g. through diversion or monopolisation of discussion threads)
  • includes your password or purposely includes any other user’s password or purposely includes personal data of third parties or is intended to solicit such personal data
  • includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Website
  • is intended to or does harass or bully other users, including but not limited to Website users, social media users, IMI staff, consultants, contractors, volunteers, Taskforce and Committee members, and Board Members, including via an individual’s social media accounts (such as LinkedIn, WhatsApp, or Facebook)
  • impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading
  • involves the transmission of unsolicited mass mailings or other forms of spam (“spam”), junk mail, chain letters, or similar
  • involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorised by IMI
  • links to, references, or otherwise promotes commercial products or services, except as expressly authorised by IMI
  • interferes with or in any way disrupts IMI’s Website or provision of its services, including activity that tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Website or IMI’s computer systems, network, usage rules, security components, authentication measures or any other protection measures
  • harvests, collects, or stores information about visitors to this Website, the content posted by others on the Website, or use such information for any purpose inconsistent with the purpose of this Website

You acknowledge and agree that engaging in any of the above may result in immediate termination of your IMI account/s (where applicable) and editing or deletion of the offending content. This is at the sole discretion of the International Mediation Institute, and may include removal of related ‘IMI Certified’ and ‘IMI Accredited’ profiles. The user is not entitled to refund of contributions, fees, or donations in association with this removal.

By posting Visitor Content, you grant IMI the royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display submitted Visitor Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, in connection with the Website. You also warrant that any “moral rights” in posted materials have been waived.

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Website. If your username or password is lost or stolen, or if you bel