IMI have developed a mediation logbook and feedback hub that anybody can use. It allows you to:

  • Track your mediation experience for certification and registration purposes
  • Track your mediation learnings and reflections, enabling you to improve your practice over time
  • Track your ongoing professional development and takeaways (e.g. Continuing Professional Development and Continuing Legal Education) for registration and self-development purposes
  • Request feedback from parties
  • Receive automatic notification when parties leave feedback for you
  • View all feedback that parties have chosen to share with you
  • Enable your Reviewer to see all feedback about your performance, meaning they can easily write your Feedback Digest

The logbook is entirely online and easy to use. Scroll down to see what it looks like in action.

Add a logbook entry

To add a logbook entry, simply click ‘Add Logbook Entry’ from the home page or under the ‘Logbook’ tab. You will then see the following form.

Add a logbook entry

‘Role’ includes things like being the lead mediator, a mediation advocate, assistant or observer. ‘Medium’ allows you to input whether the mediation took place online, face-to-face, or a hybrid mixture of both. We encourage you to record things you did well, and things you found challenging, to help you improve your practice over time.

View, sort, print and export logbook entries

On the main Logbook page, you will see a list of entries.

Reviewing logbook entries

You can select the number of logbook entries you see on each page using the drop-down at the right-hand side. In the above picture, you can see that ’25 logbook entries per page’ are being shown.

Add filters to view only entries where, for example, you were the lead mediator. You can click on any column heading to sort the entries. Clicking on ‘Medium’ would show all the face-to-face entries together.

Click ‘Export’ to export the current view to CSV, which is a type of file you can open with software like Excel or Calc. If you scroll to the top of the page, you will also see a ‘Print’ button, which will create a PDF of everything shown on the page.

To view the full entry, or edit it, click the ‘view’ and ‘edit’ links respectively.

If you scroll down, you will also see your hours’ experience in different mediation roles.

Bar chart of mediation experience

At the bottom of the page, you will see your logged Continuing Professional Development, and can export, sort, and filter the information.

CPD snapshot


To add training, presentations, workshops, or other professional development you have completed, simply click ‘Add CPD Entry’ while on the homepage or on the ‘Logbook’ page.

Add CPD entry

View learnings

Navigate to the ‘Learnings’ tab using the menu to view, sort, filter, print, and export your learnings from mediating and training over time.

Logbook menu – mediator view

You will easily see all the notes you have made for yourself, so that you can continue to make the best of your experience and training.

Learnings over time – example data

Update my account settings

The account settings menu bar appears beneath the main menu, and allows you to update your account or personal details, plus log out.

To update your name, email address, or password, head to ‘Account Settings’: