The Power of a Positive No: How to say No and still get to Yes, William Ury (2007)
http://www.amazon.com/gp/product/0553804987?ie=UTF8&tag=wwwimimedorg-20&linkCode=xm2&camp=1789&creativeASIN=0553804987
Category: General
The Power of a Positive No: How to say No and still get to Yes, William Ury (2007)
http://www.amazon.com/gp/product/0553804987?ie=UTF8&tag=wwwimimedorg-20&linkCode=xm2&camp=1789&creativeASIN=0553804987
Category: General