Qualification Path

Category 1: NMI (NMI Certified Mediator)

Dutch

English

Current Position & Background

Drs Cora van de Put – van Hooijdonk is a certified Mediator in the specific areas of Employment / conflicts on the work floor, Healthcare, Education and the Public Sector. She also likes to attend peer-meetings.
After studying Organizational Psychology, she gained management experience for several years and was a sales manager in the service industries.
She is a certified member of the Dutch Mediation Institute (NMI), member of the NMI Group Employment Mediation, board member of the Mediators Organization Brabant (MVB), member of the Dutch Mediators Organisation (NMv) and a guest-trainer at the Mediation Training institute (MTi). She is an active mediator for the courts of law in Breda, ‘s-Hertogenbosch and Roermond.
She created MediationCouR®; a mediation game to professionalise the mediator.

Main Mediation Practice Areas

Employment disputes, business-related conflicts, healthcare, education and the public sector

Mediation Experience

Mediator since 2004; over 100 succesful mediations in the areas:
- Employment disputes: exit mediations as well as internal mediations between employees.
- Healthcare: she is a member of several organisations dealing with complaints against doctors. Based on these experiences, she now trains doctors in how to deal with conflicts in the consulting room.
- Education: schools often invite her to do (team) mediations in order to restore the relationship between employees.
- Public Sector: solving conflicts between a citizen and the authorities.

Mediation Style

Cora van de Put – van Hooijdonk uses mixed style. Depending on the situation, she uses facilitative, evaluative or solution-focussed mediation. With her background in psychology she works with several skills and styles necessary to achieve a successful mediation.
She describes herself as enthusiastic, pragmatic, focussed on result and empathetic.

Code of Ethical Conduct

IMI Code of Professional Conduct
NMI Code of Professional Conduct

Complaints Process

IMI Professional Conduct Assessment Process
NMI Professional Conduct Assessment Process

Professional Indemnity Insurance

NMv Beroepsaansprakelijkheidsverzekering en bedrijfsaansprakelijkheidsverzekering:
AON/Fortis Bank – Fortis Corporate Insurance BV
(Coverage Professional and Business Insurance)
Coverage Professional Insurance Eur. 500.000 per case and Eur. 1.000.000 per year.

Feedback Digest

Reviewer: Dineke (B.E.E.) Hoekstra Greve ( info@hoekstragreve.nl )
Latest Update: 30 Sep 2009 19:55

Feedback Digest of Mrs. drs. Cora van de Put - van Hooijdonk, NMI certified mediator

Mediator: Mrs. drs Cora van de Put – Van Hooijdonk, NMI certified mediator
Reviewer: Mrs. drs Dineke Hoekstra Greve, NMI certified mediator, info@hoekstragreve.nl
Last Update: September 2009

This Feedback Digest was made by the firm Bureau Hoekstra Greve, Mediation and Advice, www.hoekstragreve.nl, and based on the Court’s monitoring form of 56 mediations which took place during the period 2006 - 2009.

As a general comment, parties indicate that they are very satisfied about mrs. drs. Cora van de Put as a mediator and appreciate the way she has lead the mediation. Of the mediation cases mentioned, 79% ended successfully. This is a high score given the fact that these mediations, referred to her by a Court of law, are often very difficult. In the event the mediation did not end successfully, parties are very content with Cora as a mediator and the way she has lead the mediation in 8 out of 12 cases. In 1 case only parties give a negative feedback. During the period of 2008 to mid 2009 people gave her on average a 4.0, when asked to mark their satisfaction on a scale from 1 to 5.

It is striking to notice that Cora’s mediations are relatively short, which parties appreciated. At the same time they also praise her thoroughness.

In the evaluation forms, parties express their appreciation for Cora’s calm and constructive summaries. They praise her transparent and impartial method that creates openness and clarity.

The evaluation forms also show that lawyers or legal aid lawyers appreciate the way Cora leads the mediations and the way she guides her clients during the mediation process. They too give a positive feedback.

Professional Affiliations

- Dutch Mediators Association (NMv)
- NMI Group Employment Mediation
- Board Member of Mediators Organization Brabant (MVB)

Fee Rate

Upon request

Mediation Education and Training

Mediation training was conducted at Mediation Training Instituut (Amersfoort) in 2004.
NLP Business Practioner / NLP coaching
Mediation with conflicts on the work floor
Solution Focussed Mediation
Permanent education

Mediation Teaching and Mentoring

She trains, as a guest-trainer at MTi, mediators (for example the specialisation in Employment conflicts). Furthermore, she uses her own tool MediationCouR, a business-game about conflict management and mediation, to train mediators.

Mediation Publications

*The tool MediationCouR (2009)
*An article in "Tijdschrift Conflicthantering" (nr. 5, 2010) / Journal of conflict management