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Barney Jordaan
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I have been involved in mediation since 1990 as practitioner, trainer and coach. I currently teach negotiation, mediation and conflict leadership at Vlerick Business School, Belgium. My mediation practice covers both Western Europe and Southern Africa.

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John Fletcher
Feedback digest by John Fletcher, 15 Jul 2018 This Feedback Digest is based on 5 written feedbacks submitted between October 2009 and January 2010 and approximately 15 verbal feedbacks over the last three years relating to more than fifty mediations. Parties commented that Barney’s mediation style is marked by genuine warmth, concern for the parties and an ability to help them see the need to challenge their preconceptions in order to benefit from the developing settlement. They felt that he was a very straight forward man to deal with and that despite his academic background, Barney’s years in the private and employment sectors had provided him with a realistic and down-to-earth approach to mediation aimed at recognising and giving effect to the commercial realities of each case. Without exception, all persons who provided feedback shared the view that he is a highly talented mediator, whose work is hallmarked by diligent and extensive preparation, an encyclopaedic knowledge of his field and a real ability to deal with human beings in a dignified and productive manner. Some of the comments made by parties were that Professor Jordaan “has a ‘rare quality of quiet gravitas, which is tempered by a natural humour, humility and empathy for his fellow man. One person said that "He is able to rapidly and seemingly effortlessly inspire trust and confidence amongst a wide range of people."Another commented that “Barney Jordaan has a light touch, wisdom and a canny ability to facilitate calm, thereby increasing understanding. " And finally, feedback on Barney’s mediation of the dispute between heads of three corporate divisions at Pioneer Foods Group Limited carried out in September 2009: “The intervention by Prof Jordaan was very positively experienced by all parties involved. He succeeded in understanding and pinpointing the very reasons for the conflict very quickly. Not only were the more general issues leading to the conflict - ineffective communication and lack of trust - addressed, but also the sensitive issues, which, if not openly and properly addressed and debated, had the potential for future conflict and specifically lack of trust.
This feedback digest was last updated 21 January 2010.
by John Fletcher, 2 Apr 2023

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