Now What? Several Projects are Already Putting the Global Pound Conference Philosophy into Real-World Practice

Deborah Masucci, a member of the GPC organizing committee, reflects on the Global Pound Conference’s philosophy for the spring 2018 issue of the Dispute Resolution Magazine.

Now that the Global Pound Conference (GPC) series is over, how can we put its philosophy into practice?

In April of 2016, the International Mediation Institute (IMI), the College of Commercial Arbitrators, and the Straus Institute of Dispute Resolution at Pepperdine School of Law set up a joint task force and charged it with examining and developing model standards and criteria for ways of combining different dispute resolution processes in public and private settings – an area that GPC participants identified as one of the ways to improve the future of dispute management and resolution. As Lela Porter Love, Lisa Blomgren Amsler, and Mansi Karol note in their article, the task force is organizing its efforts through six working groups and its report is expected by the end of 2018.

A report developed after the Singapore event covered not only the 20 GPC questions but the discussion of ideas. In Australia, the Department of Justice and Regulation Victoria has drawn on the findings from the open-text questions to develop its new Triage, Resourcing, and Modality Matrix. While currently a pilot, this new tool helps intake officers match the best process for disputants accessing the services at the Dispute Settlement Centre Victoria. The tool also enables data to be captured to identify priorities for dispute resolution practitioner training and/or service delivery options based on the nature of the clients seeking help from the center. The intake and evaluation component of a new department will also use the intake process to enhance its online dispute resolution platform that will be rolled out during 2018. This project also stimulated interest in the Behavioral Insights Unit<