Interview with Deborah Masucci about the Singapore Convention

Natalie Armstrong-Motin of Marketing Resolution recently interviewed IMI Board Co-Chair Deborah Masucci about her career and the upcoming Singapore Convention on the Enforceability of Mediated Settlement. Find the full video and transcript below.

You can learn more about Marketing Resolution via Natalie’s website here:, or visit her YouTube channel for further videos and interviews.



  • DM – Deborah Masucci
  • NA – Natalie Armstrong

Interview transcript

NA: Hello everyone. Thanks again for joining me on the Marketing Resolution YouTube channel. Today I have speaking with me Deborah Masucci from New York. Hello Deb. How are you?

DM: Wonderful. How are you?

NA: I’m doing really well. Thanks so much for joining the program today. I love chatting with you. You’re so passionate about what you do.

DM: Well I’ve spent a good 30 years – and I don’t like to publicize it – but a good 30 years in the in the area of dispute resolution.

NA: That’s one of the reasons I like talking to you so much – it makes me feel young. I’ve ‘only’ been doing this for 25 years. In our industry, that makes us the old gals.

DM: Yes, no gray hair.

NA: No, no, no, no. I have a little Christmas tinsel. But no grey hair.

NA: I was hoping that today you could introduce yourself a little bit. Tell everyone who’s watching a little bit about who you are, what you do, where you do it. Give us a bit of insight about your practice if you could. And then I want to jump right into some really fascinating content that you’ve written about recently.

DM: Great.

NA: Would you introduce us to your practice?

1:27 – 3:54

DM: So, as I said, I’ve been working in the field of dispute resolution for over 30 years. I started in the securities industry, where I led their dispute resolution program handling customer fraud claims as well as misrepresentation and other types of securities claims. I then moved into working for a provider – which was JAMS – and JAMS at the time was just a California-based company. Today it’s a global provider. Doing that, I moved into the area of commercial disputes and then for 10 years I worked for a global insurance company named AIG, where I developed their dispute resolution program. In doing that, I put together for them a digest for mediators and arbitrators globally, worked with them on training initiatives as well as created business intelligence about mediation and arbitration.

DM: Throughout my career I’ve also taught – I’ve been an adjunct at Brooklyn Law School where I headed the dispute resolution program, Cardozo and most recently at Fordham Law School. I have also taught in business – I am co-Dean of the Claims and Litigation Management Association’s Mediation Advoca