We have now released the GPC Baltimore Report on the IMI website. This report is one of a set of eight North American reports created as part of an IMI project funded by the AAA-ICDR Foundation.

GPC Baltimore Report

The North American suite of reports present findings from data that has never been analyzed before and gives insight into the commercial dispute resolution (DR) landscape in North America.

The GPC Baltimore Report explores the characteristics of users of DR in Baltimore, how the market responds to their needs, obstacles and challenges facing their jurisdiction and provides a vision for the future of commercial DR in Baltimore.

Some results may be expected. Others may be quite surprising. 

The following is a sample of some of the themes emerging from The GPC Baltimore Report. For the complete picture of this jurisdiction, download the report from the IMI website.

‘Commercial DR in Baltimore is characterized by a generational shift towards the use of ADR supported by a strong contingent of practitioners with specific subject matter expertise. Successful outcomes are associated with creative approaches employed by mediators, who work actively with parties to clarify goals and minimize time and costs.

However, while there is a growing focus on relationship management and problem-solving, ongoing inflexibility and ‘one size fits all’ processes frustrate those looking for more sophisticated approaches to resolving their disputes.’

GPC Baltimore Report

3 Strengths

  1. The range of flexible DR options available
  2. Skilled mediators with subject matter expertise, employ goal-appropriate mediation models
  3. Lawyers who are skilled at advocacy within a mediation context

3 Limitations

  1. Lack of knowledge around DR alternatives leads to unrealistic expectations
  2. Complex and institutionalized arbitral processes with limited transparency or avenues for appeal
  3. Failure to manage hybrid processes that require providers to ‘switch hats’

3 Priorities

  1. Developing mechanisms for matching parties and their disputes with the most appropriate DR forum, e.g. DR Hubs
  2. Improving the quality and diversity of mediators, including specialist training for providers that offer hybrid processes
  3. Reviewing arbitration to reduce complexity and minimize unnecessary delays

GPC Baltimore Report

Where can I become IMI Certified near Baltimore?

IMI Certification is the international gold standard for mediation worldwide. Read about the benefits here.

IMI Qualifying Assessment Programs near Baltimore are the Maryland Council for Dispute Resolution, JAMS Washington DC, the International Bar Association, and the American Arbitration Association Washington. (JAMS’ QAP is open to JAMS mediators only.) Find other nearby programs here.

The complete suite of North American reports includes:

  • The GPC Austin Report
  • The GPC Baltimore Report
  • The GPC Los Angeles Report
  • The GPC Miami Report
  • The GPC New York Report
  • The GPC San Francisco Report
  • The GPC Toronto Report

Culminating in the final comparative report:

  • The GPC North America Report

Clear features of each city who hosted a GPC event have become apparent—and similarities and differences between jurisdictions have surfaced. Distinct and actionable recommendations in relation to the findings have emerged. These recommendations have the potential to make a significant impact on the future of commercial DR in North America.

All the reports will be made available on the IMI website.


TitleDescriptionVersionSizeHitsDate addedDownload
GPC Austin Report 870.55 KB167206-01-2020
GPC Baltimore Report 1.76 MB152906-01-2020
GPC Los Angeles Report 1.48 MB156106-01-2020
GPC Miami Report 1.33 MB159703-01-2020
GPC New York Report 0.96 MB167406-01-2020
GPC North America Report 1.69 MB210511-02-2020
GPC San Francisco Report 1.12 MB153206-01-2020
GPC Toronto Report 555.05 KB150206-01-2020
Global Data Trends and Regional Differences 3.35 MB495124-10-2018
Singapore 2016 Session One Analysis 489.49 KB159224-10-2018
Singapore 2016 Session Two Analysis 411.86 KB138324-10-2018
Singapore Closing Plenary Summary 274.79 KB149324-10-2018
Summary of Preliminary GPC Data in 2016 by Jeremy Lack 442.45 KB145024-10-2018
The Singapore Report 4.02 MB278424-10-2018
The Singapore Report - Executive Summary 837.23 KB153024-10-2018
Emma-May Litchfield

Posted by Emma-May Litchfield

A dispute resolution practitioner and educator who helps people as they explore and resolve challenges. Resolution Resources provides tailored services that draw upon my broad experience as an educator, facilitator, manager, researcher, NMAS accredited mediator and coach.

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