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Feedback Digest
This feedback digest is based on several client feedbacks and one co-mediation with Mr Francis Goh, who has mediated 35 cases since 2002. The client feedbacks unanimously highlight Francis’ mastery of the process and his ability to build a strong rapport with the parties. One of Francis’ greatest strengths is his cultural fluency which allows him to empathise with parties from different jurisdictions and manage many of the strong emotions which inevitably arise during mediations. As Head of the International ADR practice of one of Singapore’s most prestigious law firms, Francis is familiar with the diverse approaches of conflict resolution and has sensitively guided parties to make well-deliberated considerations of their alternatives. Clients have expressed happiness with Francis’ contribution during the mediation, and have praised him for helping to find creative solutions to protracted disputes.