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Joan Stearns Johnsen
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5.00 average based on 1 review.
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Ken L Andrichik
Feedback digest by Ken L Andrichik, 6 Sep 2018 This Feedback Digest is based on 20 feedback in 20 mediations, initially submitted on Friday 22nd July 2016. This digest is based on evaluations of Ms. Johnsen’s work in FINRA Dispute Resolution matters. Ms. Johnsen has been a neutral for FINRA for more than 20 years. She arbitrated or mediated hundreds of cases through our programs. She is currently active on both the arbitrator and mediator rosters. Her background and experience as an arbitrator qualify her to hear statutory discrimination cases, injunctive relief matters, and to serve as panel chair. Her previous employment with a large securities firm and with a commodities exchange, coupled with her arbitrator experience are qualities highly valued by parties in our forum. I reviewed staff reports and party evaluations received in more than 20 of Joan’s cases and have personally heard feedback from attorneys on Joan’s mediation work. That review reflects that parties in mediations have expressed their appreciation for her mediation process skills as well as her subject matter knowledge. Parties and counsel have commented that she is patient, empathetic and a good listener. She has demonstrated to mediation participants the ability to keep the parties focused on the issues and her persistent follow up often resulted in continued progress towards settlement. There is no negative feedback that is reportable under the digest guidelines. In addition, she has shown particular skills in performing telephonic mediations, allowing an effective process to be undertaken, even when elderly or ill parties were unable to attend a mediation session in person.
This feedback digest was last updated 6 December 2016.
by Ken L Andrichik, 2 Apr 2023

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