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Feedback for Rachael Bicknell
This feedback digest is based on 16 feedbacks from 14 mediations, which took place between March 2022 and March 2023. The disputes mediated by Rachael Bicknell were in relation to construction, professional negligence, company, insolvency, professional service and contract disputes.
All respondents rate Rachael’s mediation skills and abilities “very highly” or “highly” and would recommend her as a mediator to others. Respondents referred to Rachael as “hugely skilful”, “impressive”, “incredible” and “excellent” and praised her ability to grasp complex technical issues.
One respondent commented “Rachael is the best mediator I’ve come across in a long time” while another was impressed by “her ability to quickly understand multiple issues and competing interests and mediate complex multiparty disputes.”
All respondents were impressed by Rachael’s thorough preparation and her approach to ensuring the parties were also fully prepared. The also praised her ability to connect with the parties and put them at ease. One respondent commented “I have worked with a number of mediators and there are few who can build rapport and get to the heart of a dispute as quickly as Rachael” and another reported she “quickly won the trust of all participants.”
Respondents commented on her “excellent manner”, “calm and personable demeanour”, “calm, assured and pleasant manner” and that she is “very easy to deal with”. Respondents also appreciated her “pragmatic approach”, “ability to ask probing questions to ensure the parties properly consider the alternatives to a negotiated outcome” and the way she “creates an atmosphere conducive to the parties finding a resolution.”
Rachael was also praised for her “tenacity” and “resilience” in helping the parties to come to a resolution, and her ability not to give up, even when the parties remained some considerable distance apart.
All respondents were satisfied with the cost of the mediation and no negative feedback was received.
All respondents rate Rachael’s mediation skills and abilities “very highly” or “highly” and would recommend her as a mediator to others. Respondents referred to Rachael as “hugely skilful”, “impressive”, “incredible” and “excellent” and praised her ability to grasp complex technical issues.
One respondent commented “Rachael is the best mediator I’ve come across in a long time” while another was impressed by “her ability to quickly understand multiple issues and competing interests and mediate complex multiparty disputes.”
All respondents were impressed by Rachael’s thorough preparation and her approach to ensuring the parties were also fully prepared. The also praised her ability to connect with the parties and put them at ease. One respondent commented “I have worked with a number of mediators and there are few who can build rapport and get to the heart of a dispute as quickly as Rachael” and another reported she “quickly won the trust of all participants.”
Respondents commented on her “excellent manner”, “calm and personable demeanour”, “calm, assured and pleasant manner” and that she is “very easy to deal with”. Respondents also appreciated her “pragmatic approach”, “ability to ask probing questions to ensure the parties properly consider the alternatives to a negotiated outcome” and the way she “creates an atmosphere conducive to the parties finding a resolution.”
Rachael was also praised for her “tenacity” and “resilience” in helping the parties to come to a resolution, and her ability not to give up, even when the parties remained some considerable distance apart.
All respondents were satisfied with the cost of the mediation and no negative feedback was received.

