Earlier today, IMI Certified Mediator Blazo Nedic gave a fantastic session on the role of apology in mediation. Find the video and hand-outs below.
Blazo Nedic (2020), 9 Rules for Apologising
Blazo Nedic (2020), Meanings of Apology
Blazo Nedic (2020), Jet Blue apology analysis
Blazo Nedic (2020), Delivering Public Apology-IMI
Blazo Nedic (2020), Apology in Employment Disputes
Thank you so much to Blazo for an interesting and practical session!
11 thoughts on “Apology in Mediation”