I believe that mediation, in one word, presents an “opportunity” to parties in a dispute to solve their problem. In order to take advantage of this opportunity, preparation is key. I begin my work with parties and counsel by asking them what they expect of me and then affirmatively explore important issues such as any need for exchanged submissions, the substance of ex parte submissions which permit me to identify the underlying issues, the identity of the participants and issues of authority. I believe that while the parties should own the outcome in any dispute, they are looking for my leadership on issues of process. With regard to the "facilitative-evaluation" debate, I find most parties want and deserve appropriate “reality testing.” In the final analysis, while parties may tell me what they want, what they need, what is fair, what is right, what is true (all of which is fair comment), I will urge parties to listen respectfully, make good assessments and make responsible decisions. In my view, the benchmark for a responsible decision is comparing what can be accomplished in mediation with the consequences if the parties fail to achieve a settlement. My approach, however, will be different in each next case depending upon the positions, the people and the problem. In addition to the “litigation-risk” analysis, virtually every settlement decision is also driven by some other interest, need, agenda item or problem in the background. I make every effort to take a multi-dimensional view of a dispute, looking beyond the differing views on positions. In addition to exploring the potential for creative solutions, I also explore the existence of potential barriers to resolution such as the relationship between attorney and client or differences among the various representatives of one party. I hope what I bring to the table, in addition to my skill, experience and integrity, are qualities of patience and perseverence. My credo is "never give up".