I am a mediation specialist and have successfully applied my professional mediation skills across a multitude of business sectors. I am especially adept at handling complex problems and emotionally fraught disputes. My mediation experience thus far includes (2016): – 10 years with the Singapore Mediation Centre (SMC) mediating a variety of commercial, real estate, probate, healthcare and employment disputes. – 4 years with Eagles Mediation and Counselling Centre (EMCC) mediating divorce, probate and other relational matters. – 2 years as Managing Director of Harmony Mediation Group (HMG) mediating commercial, construction and probate disputes. I have been a volunteer mediator at the State Courts of Singapore since 2010 (Small Claims Tribunal, Centre of Dispute Resolution and Magistrate’s Court). The State Courts awarded me the Outstanding Volunteer of the Year Award for my assistance in setting up the volunteer mediation scheme in 2011. I am also an experienced trainer in advanced mediation. I am a senior trainer with SMC and EMCC, and under the auspices of HMG, I have customised and led a series of 6 advanced mediation workshops for community mediators (Ministry of Law) in 2015 and 2016. Under the auspices of SMC, I have trained for the Ministry of Justice in Sri Lanka (2008), as well as judiciary in Thailand (2015).

Training Certificate from Harvard Program on Negotiation (Negotiation and Conflict Resolution) – 2004 Accredited Associate and Principal Mediator at Singapore Mediation Centre – 2005 Trained and Accredited Mediator in Psychology and Mediation from Regent’s University London – 2012 Trained and Accredited Mediator by Centre of Dispute Resolution (CeDR Asia Pacific) – 2013 Trained and Accredited Conflict Coach from Real Conflict Coaching International (Australia) – 2014 Training Certificate in “Mediating the Litigated Case” from Pepperdine University USA – 2015 Currently undertaking Graduate Certificate in International Arbitration at National University of Singapore Law School (2016).

Senior Trainer and Mentor with Singapore Mediation Centre since 2005 Senior Trainer with Eagles Mediation and Counselling Center since 2012 Lead Trainer with Harmony Mediation Group since 2015.

Chapter 6 – Psychology and the Interest-Based Model of Mediation “Mediation in Singapore – a practical guide” Thomson Reuters 2015.

Executive Committee Member, Society of Mediation Professionals (Singapore).

Testimonial by Mr Lau Wah Ming, former Deputy Secretary , Ministry of Law (1995 to 2005) “I had the privilege to co-mediate with Linda in a challenging case. On top of her conflict resolution skills, Linda displayed personal attributes that was a key factor in moving that difficult mediation session along. She engendered and inspired much trust in the disputants and showed empathy with them such that the parties were greatly encouraged to persist despite seemingly impossible obstacles. I feel that her patience and genuine understanding of human nature, and her sincerity and calm manner with which she counselled the parties made a deep impression on the disputants and made it possible for them to come closer to a final resolution. As a Principal Mediator who has done mediation at SMC regularly since its beginning, I found that particular experience of co-mediation with Linda one of the most satisfying sessions.” Manoj Nandwani, Gabriel Law Corporation “I participated in a mediation settlement session at the High Court conducted by the SMC. The mediation was presided by Linda involving a property dispute between 2 family members. As expected emotions ran high in a matter of this nature. The acrimony was deeply ingrained between parties as they were locked in a contentious and long standing dispute. Although parties were willing to mediate the matter it was fortuitous to have Linda in the ‘trenches’ of battle with us as counsel as each took extreme positions. Her patient, considered, empathetic and tenacity permeated the proceedings. This had the effect of diffusing the discord while allowing a healthy ventilation of disputed issues . Linda achieved this objective by allowing for a constructive sharing of views ( which bridged the gap of miscommunication ) and contained attempts to have opposing views pilloried. This set of qualities set the stage for a reconciliation of otherwise strongly held and indefeasible positions . Parties were thereby empowered to look beyond their immediate interests. Linda’s enthusiasm to achieve a mutually beneficial outcome was to say the least, relentless. But quite apart from her negotiation skills and training, it was Linda’s unselfish spirit that was both heartfelt and genuine. I commend her for her work and am thoroughly satisfied with the experience of her role as a Principal Mediator” December 2013 Mr Ronny Tan Managing Director, Chambers Law Corporation “I must say that Linda’s role in the whole mediation process was exemplary and I commend her for her calm demeanour which had contributed to a great extent, the eventual settlement of the case. I will obviously look towards using Linda for future mediations. She is what a mediator should be.” Ocobert 2015

I subscribe to the code of professional conduct by the Singapore Mediation Centre.

I am subject to the complaint processes of Singapore Mediation Centre, Eagles Mediation and Counselling Centre and the Society of Mediation Professionals (Singapore).

Covered under the auspices of Singapore Mediation Centre and Eagles Mediation and Counselling Centre.