I guide parties in dispute, with empowering neutrality, so they can achieve a peaceful resolution.

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IMI Qualified Mediator
Young Mediator
United States

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Mediation International
Mediation Profile

Specializing in Online Dispute Resolution (ODR), I am refining Alternative Dispute Resolution (ADR) by enabling clients remote online access and the efficiency and effectiveness that can bring to resolving their dispute (or making a decision or a deal) through a professional process involving significant preparation and sophisticated platforms. My neutrality empowers parties through an efficient, effective, and ethical dispute resolution process, so they can achieve a peaceful resolution.  My Services include Dispute Resolution AnalysisNegotiation, and Mediation.

Founder and Principal, Andrews Dispute Resolution

  • Active Member, Kentucky Bar Association (KBA), Kentucky, United States
  • Co-Chair, International Mediation Institute (IMI) Online Dispute Resolution Task Force
  • Volunteer Mediator, Fayette County District Court Small Claims Mediation Program, Kentucky, United States
  • Member and Officer (Chair Elect), KBA Alternative Dispute Resolution (ADR) Section
  • First International Mediation Institute (IMI) Qualified Mediator, Certified Mediator Training Program (CMTP), Mediation International
  • Qualified for recognition as IMI Certified Mediator, Qualifying Assessment Program (QAP), Mediation International
  • Certified Dispute Resolution Analyst, Decision Science technology to facilitate dispute resolution, NextLevel Mediation
  • Member, IMI Young Mediators’ Initiative (IMI-YMI)
  • Former Mentee, IMI-YMI Mentorship Framework
  • Completed Assessment, IMI Online Mediator Specialization, IMI Qualifying Assessment Program (QAP) Instituto de Certificação e Formação de Mediadores Lusófonos (ICFML) via ODR Foundations
  • Life Fellow, Kentucky Bar Foundation (KBF), nonprofit, charitable arm of Kentucky’s legal community
  • Member, American Bar Association (ABA) and its Dispute Resolution Section
  • Member, ABA Online Dispute Resolution (ODR) Task Force Working Group III, Guidance with Respect to Special Issues Relating to Private ODR
  • Member, Planning Committee, ABA Dispute Resolution Section inaugural Tech Expo (2020)
  • Life Fellow, World Mediation Organization
  • Associate Member, International Council for Online Dispute Resolution (ICODR)
  • Volunteer Researcher, ABA Section on International Law and Practice, Transnational Practice Division
  • Certificate of Appreciation, Judicial Extern, the Honorable J. Spencer Letts, United States District Judge for the Central District of California
  • Certificate of Commendation, Law Clerk, City of Los Angeles, Office of the City Attorney, Los Angeles Harbor Division
  • Volunteer Researcher, ABA Section on International Law and Practice, Transnational Practice Division
Training and Education
  • Additional Training and Professional Development in International Mediation Institute (IMI) Mediation Logbook
  • Certificates of Completion, 24 and 40 Hour Mediation Training, Kathleen Ruane Leedy via MediateGuru
  • Certificates of Completion, continuous 12-week courses, Online Dispute Resolution (ODR) Practitioner Certification Program, Editions #1 #2 and #3, Instituto de Certificação e Formação de Mediadores Lusófonos (ICFML) in partnership with Holistic Solutions, Inc. (HSI)
  • Certificate of Excellence and Completion for top 10% rank, full semester The Master Negotiation Course, The Negotiation Academy legal negotiation training, one of the first group of Master Negotiators among lawyers from the United States, Europe, Africa, and Asia
  • Certificate of Attendance, 80 Hour Basic and Advanced Mediation Course, Mediation International
  • Certificate of Participation, 4th Annual World Mediation Summit, Madrid
  • Juris Doctorate (J.D.) degree, Southwestern Law School, American Bar Association (ABA) Bronze Key Award, ABA Law Student Division Representative
  • Bachelor of Arts (B.A.) degree, summa cum laude, Liberal Arts, Mount St. Mary’s College
  • ABA Paralegal Certificate, University of San Diego School of Law
  • Studied international law both domestically and internationally, including Private and Public International Law, Tulane University Law School’s Tulane Institute of European Legal Studies at Paris-Dauphine University and European Union Law, University of Georgia/Institut d'Etudes Européennes, Université Libre de Bruxelles’s Dean Rusk International Law Center Annual Brussels Seminar on the European Union
  • Co-author of “Mediation Beyond Covid: Hacks, Craics and Crocodile Tears,” an Amazon #1 Best Seller in multiple categories internationally, bringing our readers behind the front lines of pandemic conflict resolution with reflection, wisdom, and humour, and with proceeds supporting Mediators Beyond Borders International (Oceania) (MBBO) in promoting peaceful conflict management and resolution in the region.
Susan Andrews
Attorney, Mediator, Negotiator, Dispute Resolution Analyst
Andrews Dispute Resolution
United States

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