Willem Kervers

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Dutch, English
EQP - Experience Qualification Path (Historic)
Mediation Profile

Since June 1999 I work as independant business mediator in the private and public sector. I am certified according to the standards of the Dutch Mediation Institute: "register mediator" .

I am accredited as a court-mediator to the Courts of The Hague, Rotterdam and Dordrecht, as well as at the "Centrale Raad van Beroep".

Previously (until 1999) I was company lawyer, corporate secretary and HRM-manager in the banking and ICT- industry. From March 2012 until March 2018 I was the deputy Ombudsman of the city of Rotterdam.

Since July 2018 I am the CEO of Car Finance Rotterdam BV.

My experience as mediator is broad and extensive. I have settled disputes in many contractual cases, disputes in the context with complex projects, mergers, derailed cooperations and labour or shareholders relations which reached a deadlock. Each year I mediate in around 60 disputes.

My style of settling disputes is more or less “evaluative”, for me that is to think along with the parties about the options and possible solutions for their dispute, of course without losing my independancy. Working this way my success percentage appears to be 10% higher than the nationwide Dutch average regarding business mediations.

All kind of business disputes

€150.00 (exclusive of VAT and travelling costs) per hour

In relation to the confidentiality of the mediation it is not possible to mention names.
My references are parties, working in the following fields:
trade, industry, transport, telecom, IT, hospitals, social security service providers, local authorities, municipals, and departments

Training and Education


Degree in Law, (Erasmus University); graduated in 1986;
Post University Course Alternative Dispute Resolution / schooling in mediation (University of Amsterdam); mediator since 1999; certified as mediator since 2003, from the moment of the introduction of the certification;
Comprehensive transformative mediation training (University of Amsterdam in cooperation with Carol Bloom);
Post University Course Strategic management of personnel and organization (De Baak);
Post University Course European and Dutch competition law (Grotius Academy, University of Nijmegen);
Post University Course Social law (University of Leiden);
Post University Course ”quality motivation management” (Krauthammer);
Permanent education to keep my standing as certified mediator.

Beside my work as mediator I am a trainer and a teacher in mediation-, creativity- and negotiation skills, in which relation I am allied to the OSR at Utrecht.


From time to time I publish and/or give lectures about mediation. In 2007 I was a speaker at “the Chartered Institute of Arbitrators” and in 2008 at “the American Bar Association” as one of the selected “European mediation leaders”.


IMI Code of Professional Conduct

IMI Professional Conduct Assessment Process
NMI Complaint Scheme is applicable in case the mediation is based on the NMI Mediation Rules.

My professional indemnity insurance company is IAK.
The coverage for professional faults is €500,000 per occurrence;
the coverage for general commercial faults is €1,250,000 per occurrence,
both with a maximum of 2 cases per year.

Willem Kervers
+ 31 (0)10 21 25 821
+ 31 (0)6 28 803 875
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